Social Worker I
Social Worker I
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$ 73008 - 87048
1 Vacancy
Job Description
Introduction
THIS IS A NEW ASSEMBLED EXAMINATION.The eligible list resulting from this examination will cancel any existing listand may last approximately one year but can be extended.
Applications must be in the possession of the HumanResource Services Department by 5:00 p.m. on the Last Day for Filing.
Supplemental Questionnaire:Aproperly completed Supplemental Questionnaire must be submitted with eachapplication. Applications and Supplemental Questionnaires must be in thepossession of the Human Resource Services Department by 5:00 p.m. on the LastDay for Filing. Failure to submit the Supplemental Questionnaire will result indisqualification.
Languages:
QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND AREALSO FLUENT IN SPANISH CHINESE VIETNAMESE CAMBODIAN LAOTIAN KOREAN MIENTAGALOG AMHARIC FARSI DARI TIGRINYA RUSSIAN ROMANIAN OR SIGN LANGUAGE AREESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLYCOMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualifiedcandidates may be tested to demonstrate language proficiency.
Applicationsand Supplemental Questionnaires will only be accepted online.
DESCRIPTION
THE SOCIAL SERVICES AGENCY
The Alameda County Social Services Agency (SSA) iscomprised of 2400 men and women working collectively and in partnership withcommunitybased organizations to serve the needs of the community. Services areprovided through four departments: Administration and Finance Adult and AgingServices Children and Family Services and Workforce and BenefitsAdministration. To learn more about the Alameda County Social Services Agencyplease visit the website at COUNTY HEALTH
The mission of the Alameda County Public Health Department is to work inpartnership with the community to ensure the optimal health and wellbeing ofall people. Alameda County Public Health Department has worked for over 80years to improve the health and safety of its residents and the neighborhoodsthey live in. The Public Health Department staff are committed to the followingvalues:
Healthy People in Healthy Communities
Equity and Social Justice
Accountability and Quality
Leadership and Innovation
Trust and Transparency
Humility and Respect
Traditional public health concerns such as disease outbreaks environmentalhazards and access to health care are compounded by contemporary concerns suchas: economic disenfranchisement and homelessness racism sexual andreproductive health and rights crime violence and substance abuse. Each ofthese poses a threat to public health and wellness and calls for innovativesolutions in close partnership with impacted communities. For more informationabout our Alameda County Public Health Department please visit the AlamedaCounty Public Health Department Website and latest Annual Budget document .
THE POSITION
The Social Worker I classification is a part of athreelevel flexibly staffed series of the Social Worker Worker Is will provide clients with social services of a specializednature including protective and supportive casework services to in these classifications do not have caseload standards. Thisclassification is distinguished from the next higher one of Social Worker II inthat the former class is an entrylevel Social Worker who is closely supervisedin performing the duties of the position and receives onthejob training forsix 6 months by a Social Work Supervisor or higherlevel manager in theSocial Services Agency or a firstline supervisor or higherlevel manager inthe Alameda County Health.
PleaseCLICKHEREfor the full job description.
THE IDEAL CANDIDATE
In addition to meeting the minimum qualifications statedbelow the ideal candidate will have demonstrated a track record of success inthe following areas:
- Exceptional communication skills both written and oral; articulating information and ideas to various individuals or groups in a manner that engages the audience and helps them understand.
- Providing outstanding customer service at all levels and displaying strong professional integrity when handling confidential and sensitive information and/or situations.
- Exhibiting strong critical thinking & analytical abilities through skillfully applying and evaluating information gathered or generated by various elements to determine the best possible course of action applicable to clients needs.
- Expertise as a selfdirected problemsolver with high standards for quality and a strong commitment to public and community service.
- Remarkable organizational skills with the ability to prioritize tasks and accomplish multiple projects simultaneously.
- Moderate case management experience providing substantial services and having knowledge of best practices such as: motivational interviewing harm reduction trauma informed care and cultural competency.
- Prudent decisionmaking ability with a history of choosing the appropriate courses of action by considering all implications and consequences committing to action and ensuring successful implementation.
- Objectively assess psychosocial needs of clients and a track record of developing and maintaining collaborative rapport with internal and external resources for effective client referrals.
- Success in managing clients with severe behavioral issues depression and other mental health issues drug/alcohol dependencies effects of physical/sexual abuse extensive exposure to violence homelessness and/or other trauma as well as a lack of basic needs.
- Proficient technical skills in the use of computer applications with the ability to successfully navigate client tracking systems to increase efficiency and productivity throughout the workday.
- Remaining flexible and open to new ideas when assessing the needs of clients.
THE VACANCIES
We are currently recruiting for vacancies in the SocialServices Agency. However the eligible list resulting from this recruitment maybe used by any County department or agency needing to fill a vacancy.
MINIMUM QUALIFICATIONS
EITHER I
Education:
Equivalent to graduation from an accredited college oruniversity 180 quarter units or 120 semester units) which includes 30semester or 45 quarter units in social welfare social/human services publichealth sociology psychology clinical psychology counseling or otherbehavioral science.
OR II
Education:
Equivalent to graduation from a two 2)year accreditedcollege 90 quarter units or 60semester units) which includes fifteen 15)semester or twentytwo 22 quarter units in social welfare social/humanservices public health sociology psychology clinical psychologycounseling or other behavioral science
AND
Experience:
The equivalent of one 1 year of fulltime experience asan Eligibility Services Technician II Community Outreach Worker II orequivalent or higherlevel classification in the Alameda County classifiedservice.
OR
Experience:
The equivalent of two 2 years of fulltime socialcasework experience working in a recognized public or nonprofit socialservices health or human services agency.
License:
All positions require possession of a valid CaliforniaMotor Vehicle Operators license.
Special Requirements:
Fluency in Spanish Cantonese Mandarin Farsi TagalogVietnamese or Cambodian is desirable.
NOTE: The Civil ServiceCommission may modify the above Minimum Qualifications in the announcement ofan examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates willpossess the following competencies:
Knowledge of:
- Principles practices and techniques of social work.
- Provisions of the California Welfare and Institutions Code the Social Security Act and other pertinent legislation in the field of public welfare including changes and developments in such legislation.
- Aims and functions of community organization and resources including available services in the employment field County and State Health and Human Services Agency and health care.
- Basic psychological theory and practices as related to human behavior.
- Public and private social agencies and other community resources.
Ability to:
- Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations.
- Interpret complex Federal and State laws rules regulations and procedures.
- Establish and maintain effective working relationships with other professional personnel and the general public culturally diverse populations other departments/agencies coworkers and other groups and organizations.
- Communicate effectively orally and in writing.
- Prioritize work.
- Demonstrate good customer service interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations.
- Implement effective caseload management techniques.
- Deal impartially and with restraint in stressful situations.
- Follow complex oral and written instructions.
- Use computers and software applications effectively.
EXAMINATION COMPONENTS
The examination will consist of the following steps:
1.A review of applicants applicationsandsupplemental questionnaires to verify possession of minimumrequirements. Those candidates who possess the minimum requirements forthe class will move on to the next step in the examination process.
2.A written examination that will be weightedas pass/fail.
3.An oral interview which will be weightedas100 of the candidates final examination score. The oralinterview may contain situational exercises.
Candidates must attain a qualifying rating on eachportion of this examination.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THEANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broadrecruitment efforts and equal opportunity for qualified applicants to test inan examination process designed to determine the qualifications fitness andability of competitors to perform duties of the vacant position. Many ofour recruitments are targeted and specific to the needs of a current vacantposition in which case the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used forboth current and future vacancies or for other alternate jobs with comparablescopes of work.
Employment Type
Full-Time
Key Skills
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