Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailExternal Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Primary Job Posting Location:
Macon GA 31207Additional Job Posting Locations:
(Other locations that this position could be based)
Responsibilities:
The Coordinator will advise students parents faculty staff and others regarding federal state and institutional financial aid programs for the purposes of addressing their needs to include but not be limited to the completion of funding applications such as the FAFSA and GSFAPP and required documentation and tasks to successfully complete financial aid process. This position will also advise students regarding the financial aid process and needs of a moderate complexity via phone inperson and email. The Coordinator collaborates with various university departments to support the financial aid process and the students enrollment experience. Coordinates and participates in outreach projects financial aid seminars student orientations and workshops held on and offsite. This position collects scans and enters financial aid documents correspondence and I9 documentation into the student information system and archive network. Along with assisting with the supervision of student employees this position will assist the Director for Student Services with other projects as assigned.
Qualifications:
Two years of college coursework and two years of administrative support experience are required. In lieu of education equivalent directly related experience will be considered. Candidates should have general working knowledge of Word and Excel.
Knowledge Skills & Abilities:
Must be able to engage with students and maintain a positive attitude while working through financial aid issues with students and parents on the phone and in person.
Must be able to multitask and to be able to complete various duties simultaneously.
Ability to problem solve independently.
Must possess excellent communication skills and have the ability to handle difficult customers.
Ability to develop and maintain effective working relationships involving interactions and communications personally by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular ongoing basis.
Ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
Ability to provide service excellence through courteous informed accessible and professional engagement.
Background Check Contingencies:
Criminal History
Document Attachments:
Resume Cover Letter List of References
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for worklife balance and so much more!
At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.
For more information please visit: Weekly Hours:37.5 EEO/Veteran/DisabilityJob Family:
Staff Clerical NonexemptEEO Statement:
Required Experience:
IC
Full-Time