Billing Agent Sun-TH 10p-630a
Billing Agent Sun-TH 10p-630a
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Salary Not Disclosed
1 Vacancy
Job Description
What makes DHL greatOur People! We know each employees individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
We currently have an opportunity for aBilling Agent. This position directs and coordinates systems and processes necessary to the efficient and economical capture creation and maintenance of revenue records in support of internal financial reporting timely and accurate customer invoicing and creation of the accounts receivable file used to research and resolve billing problems and discrepancies manage customer payments and followup by Credit and Collections as deemed necessary. The qualified candidate maintains customer master records necessary to manage customer specific rating and billing requirements and conducts the ongoing review of bill processing procedures and seeks opportunities to make costeffective improvements.
Key Responsibilities:
- Processes and prepares forms documents and correspondence according to established procedures
- Responds to billing questions and inquiries
- Verifies a variety of data for accuracy
- Researches/coordinates the resolution of incorrect missing or unclear information
- Resolves problems and raises highly complex problems as necessary
- Edits billing data from documents such as manifests invoices Airway bills and computergenerated reports
- Sorts batches distributes and files documents according to established procedures
- Inputs billing data from source documents using established procedures
- Images billing documents including air bills commercial invoices and other supporting documentation
- Prepares invoices in a batch for entry into the imaging process
- Renders invoices and manual reports for distribution to the Customer
Skills & Qualifications:
- HS diploma or equivalent required
- 1 year of experience in customer service or billing preferred
- Specialized skill training/certification may be required such as Microsoft Office (Outlook Word Excel) data entry customer service and import knowledge
- Good oral and written communication problem solving and interpersonal skills
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary but wherever you join and in whatever role youll find our benefits and rewards are among the best in the industry They include:
- Competitive Pay
- Bonus/Incentive Programs
- Retirement Savings 401K with company match
- myShares Voluntary plan to buy discounted company shares
- Medical Dental Vision wellbeing programs
- Tuition Reimbursement
- Generous Paid Time Off Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
