OSD Clerk II
OSD Clerk II
Posted on :
10-04-2025
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1 Vacancy
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Job Description
OS&D Clerk II
Oak Harbor Freight Lines is an established successful regional trucking company covering Washington Oregon Idaho Nevada Utah Arizona & California. As a premier carrier offering superior service we are always interested in exceptional people with excellent skills who strive to always achieve their best. Join the Corporate OS&D department as an OS&D Clerk Level II.
The OS&D (Over Short & Damaged) Clerk Level II position involves managing and resolving discrepancies in the freight shipments while following all established OHFL policies and procedures.
Essential Duties and Responsibilities:
- OS&D is the primary responsibility for a single or multiple terminals.
- Manages OS&D freight and reports directly to the OS&D Supervisor with indirect reporting to the Office Manager.
- Investigate and resolve freight exceptions such as overages shortages damages refusals & unmarked freight.
- Communicate effectively with internal & external customers to resolve shipping & freight issues.
- Maintain an accurate and up to date OS&D working manifest for the terminal/s.
- Serve as the primary point of contact for all OS&D issues for the terminal/s.
- Coordinate educate & train terminal contacts to assure OS&D issues are addressed in a timely manner.
- Assume administrative & investigative duties for all OS&D issues for the terminal/s.
- Generate maintain & submit accurate OS&D reports.
- Establish and maintain consistent processes with each terminal in communicating OS&D freight.
- Serve as the 1st line resource to train and educate OS&D practices to less experienced personnel within the terminal/s and with direction from the OS&D Supervisor.
- If includes remote terminals communicate regularly and disseminate information timely to each terminal while taking into consideration their hours of operation.
- Educate Driver and Dock personnel on properly marking freight going into OS&D.
- Is familiar in and able to assist with Hazardous Material policies. To include marking storage disposal & movement. Maintain NonHazardous & Hazardous Waste Inventory as assigned.
- Provide access to OS&D Manager/Supervisor and Terminal/s Leadership to the OS&D Working Manifest via a Shared File.
- Participate in Teams Meetings as scheduled.
- Participate in L&D Trainings as required.
- Participate in Driver or Dock meetings as requested.
- Maintain the OS&D designated area to include:
- Designated OS&D trailer/s to be locked nothing in or out without the clerks knowledge.
- The OS&D trailer/s to be permanently staged and assigned to a dock door.
- When not staged coordinate with Terminal/s Leadership to identify a block of time for the trailer/s to be brought to the dock.
- The dock must be cleared of all OS&D daily.
- Maintain a neat and organized OS&D work area.
- Perform daily dock checks to identify potential OS&D issues.
- Proactively identify patterns and/or inconsistencies with customers freight.
- Perform quality control inspections on freight shipments as requested.
- Organize administer & investigate all OS&D issues. To include:
- 43 Undelivered Freight Screen (F7OS&D)
- 238 Missing Image Screen (if OS&D generated)
- 31 Shortage Screen
- 34 Unidentified/Unmarked Screen
- OS&D Working Manifests
- OnHand Notices
- Mapping
- APBs
- Disposition / Value Requests
- Hazmat Corrected Bills of Lading
- Cross check all SLC Exception Reports
- Utilize the AS400 tracing screens
- Returns Free Astrays & CBLs (using appropriate terminal PRO#s)
- Salvage & Disposal Requests
- Assist with Bad Addresses as requested.
- Request Inspection Waivers
- Order freight inspections from 3rd Party Vendors
- General office duties and other duties as assigned.
Experience Skills and Qualifications:
- Forklift certification required.
- Minimum 2years experience working in Transportation.
- Minimum 2years experience working in OS&D.
- Demonstrated ability to work with challenging or difficult customer situations and resolve issues successfully.
- Excellent communication skills both written and oral.
- Strong PC proficiency and experience using MS Office products.
- AS400 experience preferred but not required.
- Strong attention to detail and demonstrated ability to organize multiple priorities and projects simultaneously
- Demonstrated ability to organize multiple priorities and projects simultaneously.
- Have good analytical investigative and critical thinking skills.
- H.S. diploma or GED/equivalent required.
Benefits:
- Medical dental vision You choose which plan suits you and your family.
- Single person pays up to 2 of gross income.
- Entire family pays p to 4 of gross income.
- 401K match of 100 on the first 5 contribution.
- Accrue 80 hours of PTO within the 11 months.
- Holiday pay after your 90 days.
Harbor Freight Lines is an Equal Opportunity Employer
Other details
- Pay TypeHourly
- Min Hiring Rate$27.80
- Max Hiring Rate$30.96
Employment Type
Hourly
Key Skills
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