Communications Dispatcher II
Communications Dispatcher II
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 5871 - 8019
Vacancy
1 Vacancy
Posted on :
13-04-2025
Job Description
Position Description
- Final Filing Deadline: ContinuousExam #24/80S21/09IECalling all EXPERIENCED 911 Dispatchers to join our team.THIS IS NOT AN ENTRY LEVEL POSITIONApplicants must have current experience as a public safety dispatcher.
The Emergency Communications Department (ECD) also referred to as 911 is a standalone Department that operates the Countywide consolidated emergency communications system. The Department is the primary Public Safety Answering Point (PSAP) for the County of Monterey and provides emergency and nonemergency call answering and dispatch services including status reporting and coordination to the County Sheriff Probation Department 11 of the 12 incorporated city police departments fire agencies for all 12 cities three County fire districts the Monterey Regional Airport District Salinas Valley State Prison and California State University Monterey Bay Police Department and associated activity for afterhours dispatch of other nonpublic safety responders.
Position Summary
The Department has a 24seat primary center as well as remote location with 12 seats. Central Square Enterprise CAD and a Harris Radio system are utilized. Communications Dispatcher IIs are under general supervision to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 911 and nonemergency calls. This is the journey level class in the Emergency Communications Dispatcher series.
The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular fulltime basis. Examples of Duties
- Receives and dispatches routine and emergency radio communications from/to Sheriffs patrol units and from other law enforcement public safety private and governmental agencies.
- Operates an electronic telephone console receives emergency calls and provides information to the public.
- Monitors several public safety channels listening for emergencies where coordination efforts of two or more public safety agencies is required.
- Prepares and maintains accurate records and logs of all radio transmissions and telephone calls mostly via computer keyboard entry.
- Operates a computer inquiry terminal to obtain information on persons and vehicles through related data base systems.
- Acts as coordinator in dispatching personnel and equipment to emergencies.
Communications Dispatcher II
The Successful Candidate
Will have a proven track record demonstrating the following knowledge skills and abilities.
Working knowledge of:- Techniques procedures and methods used in the operation of a public safety communications center.
- General functions of the Sheriffs Department police and fire departments and other public safety agencies.
- Remain calm and think clearly in emergency communications.
- Interpret and apply pertinent rules and regulations.
- Dispatch public safety equipment and personnel in a coordinated manner.
- Communicate clearly and effectively with the general public and safety officials.
- Take and transmit clear and complete directions/information.
- Type with keyboard familiarity and accuracy on a computer keyboard.
- Evaluate situations organize thoughts and respond quickly and accurately.
- Operate a computer aided dispatch system to keep accurate records of information received via computer keyboard entry.
- Establish and maintain cooperative relationships with those contacted in the course of work.
- Perform a variety of tasks simultaneously.
Examples of Experience/Education/Training
Any combination of training education and/or experience which provides the knowledge skills and abilities required to perform the duties listed above is exampleof a way these requirementsmight be acquired is:
Experience:
Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County.Additional Information
REQUIRED CONDITIONS OF EMPLOYMENT
The required conditions of employment include but are not limited to the following:- Be willing and available to work all shifts nights weekends holidays and overtime.
- Possess a valid Class C Drivers License or be able to provide suitable transportation that is approved by the hiring authority.
- Successfully complete and pass a background investigation including psychological and medical evaluation.
- Ability to remain seated for long periods of time. Up to twelve hours per day at a console working at a computer terminal.
The County of Monterey offers an excellent benefits package. Please visit our website to view theJUnit Benefit Summary Sheet. This information is not legally binding nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.
NOTES:- As a condition of employment prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment driving record and record of any criminal convictions.
- Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents isavailable onthe USCIS Form19.
- If you are hired into this classification in a temporary position your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.
Application and Selection Proceduresbusiness hoursMonday Friday 8:00 AM 5:00 PM by contacting:Monterey County Human Resources Department168 W. Alisal Street 3rd Floor Salinas CA 93901Phone:Fax:
The selection process is tentative and applicants will be notified if changes are made. To assess applicants possession of required qualifications the examination process may include an oral examination preexamination exercises performance examination and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:- A completed County of Monterey Employment Application
- Responses to the Supplemental Questions
EQUAL OPPORTUNITYAND REASONABLE ACCOMMODATION
County of Monterey is a drugfree workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. County of Monterey is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Laura Carucci Human Resources Analyst ator .
Employment Type
Full-Time
Key Skills
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