Shaping the Future of LastMile Delivery Through Learning Excellence
Are you passionate about empowering entrepreneurs and driving innovation in Last Mile Delivery Amazon DSP is seeking a well rounded leader to spearhead our Worldwide Delivery Service Partner (DSP) and Business Coach (BC) Learning initiativea program that touches thousands of entrepreneurs and millions of customer deliveries daily.
The Impact Youll Make
Imagine being the architect of learning experiences that transform passionate entrepreneurs into successful business owners. Every day thousands of DSPs across the globe deliver millions of Amazon packages each with a smile. Your role will be crucial in ensuring these business owners have the knowledge tools and support needed to thrive in the dynamic world of lastmile delivery.
Your Mission
As the Worldwide Learning Leader for our DSP Products youll build and execute strategies that enable entrepreneur success across diverse global markets. Youll break down complex business challenges into actionable learning solutions leverage data to drive decisions and create scalable products that evolve with our rapidly growing network.
Who You Are
Youre an analytical powerhouse with a talent for transforming insights into action. You thrive on:
Dissecting complex problems to find elegant solutions
Building trust across diverse stakeholder groups
Influencing and delivering results through others
Adapting quickly to changing business dynamics
Communicating complex ideas with clarity and precision
Why This Role Matters
Our DSP program is the backbone of Amazons lastmile delivery success. Your leadership in learning and development will directly impact: Thousands of small business owners achieving their entrepreneurial dreams. Millions of successful customer deliveries every day. The continued evolution of Amazons logistics network
The growth and development of our global Business Coach community
What Success Looks Like
In this role youll know youre succeeding when:
DSPs consistently grow their businesses and achieve operational excellence
Business Coaches effectively support and develop their DSP partners
Learning programs drive measurable business impact
Global best practices are shared and scaled efficiently
Innovation in learning delivery becomes a competitive advantage
Were looking for someone who can turn learning initiatives into business results who sees the potential in every entrepreneur and who has the analytical mindset to drive continuous improvement. If youre ready to shape the future of lastmile delivery while empowering thousands of business owners worldwide we want to hear from you. Join us in building something bigger than yourselfa learning ecosystem that powers the success of entrepreneurs around the globe and delivers smiles to millions of customers every day.
Strategic Leadership 40
Develop and execute global learning strategy
Drive innovation in training methodologies
Lead measurement and optimization of learning outcomes
Define success metrics and track progress
Establish best practices and scale globally
Program Development & 30
Own endtoend learning program lifecycle
Design comprehensive training curriculum
Implement adult learning principles
Drive continuous improvement initiatives
Manage program budgets and resources
Technology & Infrastructure 15
Guide LMS platform strategy and roadmap
Oversee technical integrations
Drive learning technology innovation
Ensure platform scalability and reliability
Optimize user experience and engagement
Stakeholder Management 15
Partner with global operations teams
Align with business leadership
Collaborate with subject matter experts
Build relationships with DSP community
Engage with crossfunctional teams
Technical Skills:
Data analysis and visualization
Program management methodologies
Learning management systems
Content development
Performance metrics tracking
Leadership Skills:
Strategic thinking
Problemsolving
Stakeholder management
Change management
Crosscultural communication
Bachelors degree or equivalent
5 years of product or program management product marketing business development or technology experience
Experience with end to end product delivery
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.