Systems Technologist IV 2025-00338
Systems Technologist IV 2025-00338
Posted on :
14-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description and Functions
- Open Until Filled
GENERAL DESCRIPTION:This senior level position provides lead work direction mentoring and monitoring to other network staff. Performs and coordinates incident management and tracking responsibilities. Reviews outstanding problems to ensure proper documentation and escalation procedures are being followed. Provides technical assistance and support to staff who are assisting endusers. Performs more difficult and complex work in providing technical assistance to system users for network related problems. This level requires an indepth understanding of a wide variety of technologies and maintaining specific technical systems. These technologies include network circuits advanced monitoring systems network hardware (switches and routers) wireless control systems firewalls and advanced security configurations. Educates and mentors staff members on how to deliver superior customer service. Another key component of this job includes effective communication skills to effectively document organize and disseminate information to various audiences. Authorized to independently make decisions regarding routine daily work in a structured supervised setting.
Human Resource Contact: Jennifer Erickson / /
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.- Tier 3 Network Support
Provides the highest level of technical support for the enterprise unified network. Oversees the resolution of usercreated tickets and minor service requests. Assists in the gathering of relevant information troubleshooting root cause diagnosis and resolution implementation. Reassigns issues to the proper team when the root cause is not networkrelated.
Responsible for monitoring overall network performance. Uses a variety of testing tools and procedures to verify hardware and circuit performance check for packet loss or latency identify unusual log entries and evaluate traffic patterns. Proactively finds and mitigates issues before they become noticeable to users.
Lead others on projects and manage projects that may include other ETS teams. - Prepares peerreviews and implements major network changes. These include route changes VRF changes and management of major networking protocols (i.e. STP FHRPs LAGs OSPF MPLS and BGP). Assists with circuit installs disconnects and upgrades hardware replacement and network operating system software upgrades. Communicates and coordinates with other ETS teams agencies and users as needed. Attend meetings as a representative of the network team.
- Documents and shares network information including IP subnet usage VLAN assignments hardware models software versions configuration baselines and best practices. Creates and updates diagrams for all large or complex networks. Manages and uses a variety of systems for automated documentation when available.
- Research technology advancements throughout the networking and IT industries. Research new protocols designs hardware advancement and best practices. Suggest possible applications of changes to coworkers management or users as appropriate.
- Prepare training materials that enhance standardization and understanding. Present training to coworkers other IT staff or users. Training topics may include networking software tools proper device configuration industry protocols effective troubleshooting techniques or design topology.
- Tier 3 Network Support
Qualifications
PREFERENCES:
Preference may be given to those with experience in supporting and maintaining an Enterprise Platform.
Preference may be given to those with experience in Cisco Network Administration CCNA CCNP certifications.
Preference may be given to those with experience in Juniper technology areas Juniper JUNOS and Juniper certifications.
Preference may be given to those with experience in the management analysis design monitoring and support of widearea networks.
Preference may be given to those with experience in the installation modification or replacement of hardware or software components and any configuration changes that affect network infrastructures.Preference may be given to those with experience in configuration maintenance and monitoring of widearea network routers for use in largescale widearea routed networks.Preference may be given to those with experience in consulting and communicating with contract consultants vendors local network administrators peers and all levels of management.
Preference may be given to those with experience in using Linux operating systems.
KNOWLEDGE:- Expert skill in the analysis of complex network systems problem identification and solution design.
- Expert skill in research and testing of alternative proprietary or custom solutions.
- Expert knowledge of IP network engineering and design.
- Advanced knowledge of networking hardware used in the states enterprise network infrastructure.
- Thorough knowledge of the principles practices and techniques of network security and architecture.
- Knowledge of Network Access Controls(NAC) Access Control Lists(ACL) and security processes related to switches and routing.
- Local and wide area network administration and management including JunOS CatOS Cisco IOS and Meraki.
- Knowledge of modern network security tools and practices including firewalls zero trust and SASE solutions.
- Ability to work independently and meet deadlines.
- Ability to learn new technical concepts quickly and apply them to current work.
- Ability to communicate technical information to both technical and nontechnical persons efficiently.
- Ability to lead the work of others on specific projects/tasks.
MINIMUM QUALIFICATIONS:Education:Bachelors Degree (typically in Computer Technology)Experience:12years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of aSystems Technologist IIIOREducation & ExperienceSubstitution:46 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of aSystemsTechnologist IIICertificates Licenses Registrations:NoneNecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Some travel possible
- Possible work on evenings and/or weekends
- Ability to lift 50 lbs.
NOTES:- FLSA: NonExempt
- Successful candidates must pass a background check.
Supplemental Information
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
