Analyst Core Early Engagement Marketing
Analyst Core Early Engagement Marketing
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Job Description
Salary Range: $55000.00 to $105000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6 Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
US Job Seekers Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
How will you make an impact in this role
The U.S. Consumer Services Team is responsible for our suite of consumer products services and experiences in the U.S. including our premium cobrand cash back and lending portfolios Membership Rewards Global Travel & Lifestyle Services the Centurion Lounge network our Global Dining and Resy businesses U.S. Consumer Banking and bestinclass marketing programs across customer prospect and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.
The US Membership Activation team sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts minds and wallets of our customers and deliver on the brand promise.
Within USCLM the Onboarding Early Engagement (OEE) team is looking for an Analyst to play a key role in driving early spend lend and engagement behaviors for new Card Members within their first 30 days of tenure and beyond. This is an exciting highvisibility opportunity to shape the first moments of Membership while collaborating with partners across product and marketing.
In this role you will:
Support the of the Early Tenure Email Curriculum which includes five key touchpoints in the first month of Card Membership to drive early spend lend and digital adoption. Assist in maintaining and optimizing Digital Member Guides an alwaysaccessible resource for Card Members with a focus on driving early tenure engagement. Work closely with partners across the enterprise including the Loyalty Marketing Enablement team to ensure flawless campaign Product Line Strategy to align with product strategies and other key stakeholders. Monitor performance metrics analyze data and support optimizations to improve engagement and campaign effectiveness.
Minimum Qualifications
- Passion for the customer and their experience with a desire to create engaging and effective marketing touchpoints.
- Strong organizational and project management skills with the ability to manage multiple priorities in a fastpaced environment.
- Excellent communication and collaboration skills to work effectively with crossfunctional teams.
- Analytical mindset with the ability to interpret data track performance and optimize campaigns.
- Desire to have fun inspire a positive team culture and embrace a growth mindset in a dynamic environment.
- Bachelors degree and experience in marketing business communications or a related field is preferred.
Required Experience:
IC
Employment Type
Full-Time
