Operations Analyst
Operations Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that mission possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together we are brilliantly creative we embrace difference and we want you to help us in our mission as a Operations Analyst.
Take a look at our website here to learn more about why were o
ne of the leading Software Escrow businesses Escode (part of NCC Group)
Take a look at our website here to learn more about why were one of the leading software resilience business Escode Part of NCC Group
Responsibilities:
The key responsibilities of the Operations Analyst role are:
- Perform integrity testing of Escode deposits (a process of basic validation) to ensure the contents are virusfree and accessible in line with operational level agreements.
- Perform accurate updates to the relevant business systems following the integrity testing of a given Escode deposit.
- Where issues are discovered with a given Escode deposit it is the responsibility of the Operations Analyst to ensure all details are accurately logged and followedup on within department SLAs.
- Liaise with contracted parties and internal departments to address any issues which may arise during the material depositing process (such as export controls ITAR personal data incomplete deposits etc..
- Liaise with the Escode Legal team on any applicable matters relating to sensitive data or compliance/regulatory requirements.
- Perform Verification exercises which are within the skillset of the individual Operations Analyst.
- Produce and issue Integrity Test/Verification reports ensuring all documentation meets the required accredited standards.
- Liaise with contracted parties to address any questions relating to a given Integrity Test/Verification.
- Liaise with finance/invoicing teams to ensure invoices are raised for any chargeable work.
- Provide firstline and administrative support to assist with the deposit process through the appropriate depositing platform.
- Handling of requests to release or destroy deposits with the Deposit Operations team in line with company policy and legal contracts.
- Handling of inbound customer queries including but not limited to deposit records contract amendments and issues regarding depositing platforms.
- Participate in both internal and external audits as and when required.
- Where required assist with the various administrative process related to Escode depositing and Verification.
- Participate in and provide input to the training required to fulfil the role in a continually developing technically landscape.
- Where reasonable requests are made from management aside from the responsibilities above the Operations Analyst will carry these out to the best of their abilities.
Key competencies required:
The key competencies expected of an Operations Analyst are:
- A highlevel of accuracy and attention to detail in relation to any of the key role responsibilities.
- Confident clear communicator both written and verbal.
- Excellent time management skills with the ability to constantly assess priorities and make sensible decisions based on this.
- Knowledge and experience of working with common modern operating systems.
- An understanding of virtualisation with a particular focus on VMware.
- Educated to ALevel/Degree level in an IT computing or relevant discipline.
Desirable skills:
The following are the desirable skills for an Operations Analyst:
- Experience with Salesforce.
- A basic understanding of the publiccloud providers such as AWS or Microsoft Azure.
- Basic programming experience with a knowledge of common languages (SQL C/C/C# etc..
- A basic understanding of the various software development lifecycle models.
About your application
We review every application received and will get in touch if your skills and experience match what were looking for. If you dont hear back from us within 10 days please dont be too disappointed we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details please email All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process please tell us at any stage. Experience:
IC
Employment Type
Full-Time
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved