Southwest Region Training and Integration Administrator - Westcor Land Title Insurance Company

Summary:

Responsibilities include training SW Region Agents on Westcor programs and systems. The role also works with Title agents IT underwriting counsel rates and forms team and software providers to ensure our integrations are functioning properly. This includes reviewing data and rate filings and making recommendations on areas of improvement. As an Agency Administrator their functions include ensuring the efficient and smooth daytoday operation of our office making travel and meeting arrangements processing agent applications and onboarding agents preparing reports and maintaining appropriate filing systems. Coordinates with IT and Agents to facilitate proper functionality and integration of our internal systems. The ideal candidate should have strong verbal and written communication skills and be able to organize their work using tools like MS Excel and office equipment.

Essential Functions:

Analyze agency data and title insurance rate filings to identify and recommend areas of improvement.

Document business processes training procedures standard operating procedures project status etc.

Drive process improvement through seeking out and identifying opportunities business process definition and system alignment

Resolve system problems to ensure customer processes run smoothly.

Train Title Agents on the proper use of integrated software solutions.

Answers telephones in a prompt courteous and efficient manner. Directs callers to the appropriate person or area and captures accurate messages. Responds to internal inquiries.

Receives and processes requests for Insured Closing Letters policies and endorsement forms.

Prepares and calls/emails agents on remittance reminders

Compose edit and type letters memorandums faxes and transmittals and maintain spreadsheets.

Compile organize and accurately finalize documents for signature and/or other distribution.

Maintain document logs; oversee document distribution.

Plan meetings and take detailed minutes

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Maintain contact lists

Submit and reconcile expense reports

Act as the point of contact for internal and external clients

Creates user accounts for all online systems

Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Qualifications:

Proven experience on multiple title software platforms and administrative assistant

Knowledge of office management systems and procedures

Working knowledge of office equipment like printers copiers scanners and fax machines

Proficiency in MS Office (MS Excel WORD and MS PowerPoint in particular)

Strong time management skills and the ability to prioritize work

Attention to detail and problemsolving skills

Strong written and verbal communication skills

Strong organizational skills with the ability to multitask

Strong work ethic/selfstarter

Education:

High School degree; additional qualification as an Administrative assistant and title production software administrator.

We offer some great perks:

Health dental and vision benefits.

Employerpaid disability and life insurance.

Flexible spending accounts.

401K with company match.

Paid time off and companypaid holidays.

Wellness resources.

Physical Demands:

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand walk use hands and fingers to type and reach. The employee may occasionally be required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

NOTE: This job description is not intended to be an exhaustive list of duties responsibilities or qualifications associated with the job.

Ideally this role will be a parttime role with the option to move into fulltime.

Remote Opportunity in Arizona or Nevada

Salaried position with pay dependent on experience

Required Experience:

Unclear Seniority