Sr Risk Manager DA Lifecycle Experience and Services
Sr Risk Manager DA Lifecycle Experience and Services
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
This role will support WW Delivery Service Partner (DSP) compliance with credential sharing standards.
The mission of the DA Lifecycle Experience and Services team is to elevate the lastmile delivery experience by creating seamless touchpoints that empower DSPs and their DAs to excel. Through standardized global solutions enhanced by marketproven adaptation we build a reliable efficient and peoplecentric network transforming realworld challenges into sustainable success. Our team is looking for a senior risk manager to own launching products and programs that facilitate DSP compliance with Amazons credential sharing standards.
This role is open to the following locations: Nashville TN New York NY Irvine CA and Bellevue WA.
Key job responsibilities
1. Strategic Program Development and Ownership
Design and implement enterprisewide credential sharing compliance programs for the DSP network.
Define program metrics success critiera and risk indicators to measure effectiveness.
Own endtoend strategy for credential sharing risk mitigation across global markets.
Develop scalable solutions that balance security requirements with operational efficiency.
2. Risk Assessment and Governance
Lead comprehensive risk assessments to identify credential sharing vulnerabilities in DSP operations
Establish governance frameworks and policies for credential management
Create audit mechanisms to ensure ongoing compliance
Partner with Legal team to align programs with regulatory requirements
3. CrossFunctional Leadership
Drive collaboration across Technology Operations and Security teams to implement technical solutions
Influence senior stakeholders and executives on risk strategy and resource allocation
Lead matrixed teams in multiple geographies to execute programs
4. Product Development & Innovation
Define product requirements for credential management tools and systems
Partner with tech teams to build scalable solutions for credential verification
Drive continuous improvement through data analysis and feedback loops
Identify opportunities for automation and efficiency gains
5. Stakeholder Management
Present program status and metrics to senior leadership
Build relationships with DSP leadership to ensure buyin and adoption
Manage external vendor relationships for credential verification solutions
Drive change management and communication strategies
6. Data Analysis & Reporting
Develop sophisticated reporting mechanisms to track compliance rates
Analyze trends to identify areas of improvement and potential risks
Create executivelevel dashboards and metrics
Use data insights to inform program strategy and evolution
6 years of compliance audit or risk management experience
Knowledge of Microsoft Office products and applications at an advanced level
Bachelors degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Masters degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109000/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The mission of the DA Lifecycle Experience and Services team is to elevate the lastmile delivery experience by creating seamless touchpoints that empower DSPs and their DAs to excel. Through standardized global solutions enhanced by marketproven adaptation we build a reliable efficient and peoplecentric network transforming realworld challenges into sustainable success. Our team is looking for a senior risk manager to own launching products and programs that facilitate DSP compliance with Amazons credential sharing standards.
This role is open to the following locations: Nashville TN New York NY Irvine CA and Bellevue WA.
Key job responsibilities
1. Strategic Program Development and Ownership
Design and implement enterprisewide credential sharing compliance programs for the DSP network.
Define program metrics success critiera and risk indicators to measure effectiveness.
Own endtoend strategy for credential sharing risk mitigation across global markets.
Develop scalable solutions that balance security requirements with operational efficiency.
2. Risk Assessment and Governance
Lead comprehensive risk assessments to identify credential sharing vulnerabilities in DSP operations
Establish governance frameworks and policies for credential management
Create audit mechanisms to ensure ongoing compliance
Partner with Legal team to align programs with regulatory requirements
3. CrossFunctional Leadership
Drive collaboration across Technology Operations and Security teams to implement technical solutions
Influence senior stakeholders and executives on risk strategy and resource allocation
Lead matrixed teams in multiple geographies to execute programs
4. Product Development & Innovation
Define product requirements for credential management tools and systems
Partner with tech teams to build scalable solutions for credential verification
Drive continuous improvement through data analysis and feedback loops
Identify opportunities for automation and efficiency gains
5. Stakeholder Management
Present program status and metrics to senior leadership
Build relationships with DSP leadership to ensure buyin and adoption
Manage external vendor relationships for credential verification solutions
Drive change management and communication strategies
6. Data Analysis & Reporting
Develop sophisticated reporting mechanisms to track compliance rates
Analyze trends to identify areas of improvement and potential risks
Create executivelevel dashboards and metrics
Use data insights to inform program strategy and evolution
6 years of compliance audit or risk management experience
Knowledge of Microsoft Office products and applications at an advanced level
Bachelors degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Masters degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109000/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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