Sr Product Manager Financial Services Strategy Analysis

At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!

The Sr. Product Manager Financial Services Strategy & Analysis will be primarily responsible for helping to define the product and business strategy for TMobiles Financial Services portfolio including a new product launching in 2025. This role will work closely with the Financial Services team internal partners across much of the TMobile business and external partners to help launch run and grow the business. They will seek opportunities across all elements of the business including marketing and acquisition product features and functionality offers and promotions etc to help meet and exceed our teams goals.

The Sr Product Manager is a visionary strategist analyst customer evangelist respected leader of and professional relationship builder all rolled into a single dynamic package. Every product at TMobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable responsible and has ownership of TMobiles internal and external products platforms services experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity) technical feasibility business goals securing funding and leading a crossfunctional team as well as key partners to deliver against the opportunity.

Our Sr Product Manager is a generalist using deep customer insight critical thinking commercial analytical and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.

No day is the same for the Sr Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; resolving specifications; defining longterm strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development project/program management marketing and other key team members to define release schedule; and support/drive gotomarket activities as needed.

Responsibilities:

Identifies target customer(s) for existing or future products and designs and drives end user product research.

Partners with business internal/external partners and Leadership to understand current customer experiences identifies areas of opportunity

Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues and assess opportunity size and impact. May work with data scientists to answer complex questions or identify important insights from data.

Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype A/B testing etc. to inform direction prioritize investment.

Conducts costbenefit / return on investment / NPV analysis competitive product analysis to support decision making.

Works with collaborators and follows enterprise process to secure and maintain product funding.

Anticipates industry trends direction innovation analyses potential impacts or opportunities to customer / product and incorporates analyses into product process.

Communicates influences and sells ideas at VP level and below. This includes regularly delivering product presentations.

Drives specific ad hoc analysis and presents information to executive level management on request.

Influences product feature set and positioning strategies to improve customer experience and drive or support growth.

Works with external third parties to assess partnerships and licensing opportunities.

Leverages customer insights for product vision strategy roadmap priorities.

Tests ideas with real customers to ensure that the product delivers the desired benefit.

Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints. This work may include creation of prototypes.

Owns and handles product backlog and priorities with our technology partners.

Scopes and ensures alignment on the prioritization of activities based on business and customer impact.

Collaborates with technical partners and teams to ensure technical debt and long term technical investment is factored into roadmap.

Generates and maintains dashboards and reports that track product health and success metrics.

Supports sales marketing and other partner teams with the necessary product knowledge and additional documentation.

Recognizes and communicates technical challenges to partners and makes educated tradeoff decisions with the team.

Leads development of adoption tools and training materials.

Identify operational organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).

Collaborates and develops positive working relationships with many teams including sales commercial accounting marketing legal compliance gotomarket and finance. Works with outside partners and other third parties.

Qualifications:

Bachelors degree preferably in analytical and/or technical subject area required.

7 years of relevant product management experience or equivalent experience launching and managing new products

Preferred Relevant experience in fintech or financial services

Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.

Preferred Experience creating or manipulating databases using SQL and creating reporting and data visualizations with tools like Tableau Power BI etc.

Experience building and leading complex business cases and models

Experience in delivering large and complex business/technology initiatives.

Strong requirements elicitation and validated writing skills including the ability to write concisely and clearly for different audiences.

Confirmed ability to effectively and efficiently communicate with Leadership while employing a high degree of collaboration and influence.

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $121600 $219400

Corporate Bonus Target: 20

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.