District Leader RX - Miami FL - Navarro

At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.

The District Leader Rx plays a critical role in cultivating a culture of clinical and business excellence in retail pharmacies across their market. With clinical and business oversight of approximately 20 retail pharmacies and an average team headcount of 200 reports the District Leader Rx has ultimate responsibility for patient safety and business success in their market. An inspiring coach and leader of people the District Leader Rx is focused on building and developing a team of Pharmacy Managers who grow the business through their consistent delivery of unparalleled care and patient connection. Specifically the District Leader Rx partners with and coaches their team to deliver on the core business with excellence embrace change in an evolving healthcare ecosystem and launch new products programs and services to keep our communities healthy. A licensed Pharmacist themselves the District Leader Rx brings deep knowledge of pharmacy workflow and clinical programs to help their teams identify and address performance opportunities grow the topline through the delivery of clinical services and abide by all legal and regulatory guidelines with safety of our colleagues and patients top of mind. A model for all CVS Retail Pharmacists and Technicians the District Leader Rx also lives our Heart At Work behaviors and sets the bar for Pharmacy Managers by their examples.

To enable sustainable market success the District Leader Rx is specifically responsible to:

• Cultivate and maintain a healthy Pharmacist talent pipeline including overseeing the development of interns recruitment of new grads and career progression for float and staff Pharmacists to maintain a strong Pharmacy Manager bench

• Set the District talent agenda for hourly colleagues (i.e. Technicians) including oversight to ensure an appropriate staffing pipeline Districtlevel succession planning for key roles (e.g. Tech Plus and Tech Team Leader) and partnering with front store field leadership to cultivate crosstrained colleagues and totalstore staffing where appropriate

• Set and communicate District priorities based on Corporate and Regional direction; ensure Pharmacy Managers understand the why behind new initiatives and are able to engage their teams to embrace change

• Conduct regular formal and informal checkins with all Pharmacy Managers to track progress against business and developmental goals

• Improve Districtlevel pharmacy performance measures (e.g. workflow service inventory management patient care etc. by coaching Pharmacy Managers to identify and address rootcause barriers to success

• Oversee patient safety and provide regulatory oversight; ensure the highest level of integrity when it comes to reporting and investigating patient safety and/or drug loss incidents

• Grow the business through active pursuit and engagement with acquisitions file buys new stores and remodels

What you will do

People Leadership & Development

• Cultivate the markets Pharmacist talent pipeline including ultimate oversight and development of interns Float Pharmacists Staff Pharmacists and Pharmacy Managers

• Manage District succession plans and promote Districtlevel staffing of pharmacies

• Oversee the consistent delivery and completion of all colleague training programs

• Oversee the appropriate staffing scheduling and timely and correct payment of all market Pharmacists

• Create a culture of recognition empowerment development and inclusion that attracts and retains pharmacy talent at all levels

• Identify mentor and develop future District Leadership talent

• Deliver timely performance reviews and targeted coaching and counseling for individual Pharmacy Managers as needed

Business / Financial Planning

• Develop and execute business plans and strategies to deliver on all business performance measures e.g. P&L scriptstobudget inventory management payroll management asset protection accountabilities etc.

• Actively review business reports to derive insights about District pharmacy performance; utilize metrics as a tool to diagnose root cause and inform the creation of action plans

• Develop a deep understanding of the competitive landscape and business trends using this information to proactively plan for risk and capitalize on opportunities

Operations

• Set communicate and execute on market goals

• Engage pharmacy teams to deliver against new and existing programs and services with excellence

• Champion differentiated customer service and personally close out any escalated customer service issues

• Triage and address any emergent issues in the market e.g. theft extreme weather noshows Board of Pharmacy visits etc.

• Ensure all pharmacies are ready for inventories internal/external audits and other regular activities requiring planning and preparation for success

• Ensure compliance with all community responsibility activities

• Ensure compliance with all Company policies and relevant federal state and local laws pertaining to pharmacy and pharmacy personnel

Portfolio Growth

• Provide marketspecific input to development of the local acquisition and real estate strategy; implement the local real estate strategy and provide acquisition support

• Identify file buy and acquisition leads cultivating relationships with competitors and ensuring retention of file buy assets

This is a full time benefit eligible position. CVS Health offers a competitive benefit package which includes but is not limited to Paid Time Off Health/Dental/Vision insurance Employee Stock Purchase Program 401K with a company match and a generous employee discount at all CVS stores.

Required Qualifications:

• Bachelors degree required

• Active Pharmacist license required for all states in District

• Internal candidates must be accepted into the EL program

• 5 years as a practicing Pharmacist ideally within a retail setting

• 3 years of experience leading others

• Demonstrated ability to set and meet performance goals

• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals

• Strong time management skills evidenced by experience being accountable to multiple deliverables on staggered deadlines

• Strong personal integrity and judgment including a track record of managing highlysensitive or highlyvisible business matters

• Strong communication skills in both formal and informal writing and speech

• Demonstrated growth mindset and willingness to learn and accept feedback

• Proficiency in Microsoft Teams Word Excel PowerPoint and Outlook

Preferred Qualifications:

• PharmD preferred

• Preference is for internal candidates to have completed the EL program curriculum up through the EL Summit

• 3 years of experience as a multiunit manager

• 1 year of experience in CVS Retail store or field role(s)

• 810 years work experience

Required Education:

Bachelors of Science Degree in Pharmacy or Doctorate of Pharmacy

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:

• Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.

• Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.

For more information visit anticipate the application window for this opening will close on: 05/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.