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Job Title: Infrastructure Engineer (Networks)
Contract: Permanent
Working Hours: Fulltime 35 hours per week (Occasional out of hours support and travel to other sites will be required)
Salary: Circa 65000 (Dependant on experience)
Reporting to: Network Manager
Location: London Docklands (Hybrid). Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
Using a Cloud First approach our Infrastructure department provides the foundation for all IT services and delivers communication services for the organisation.
Youll be using advanced technical knowledge to resolve issues continually drive improvements and work on a variety of projects to make sure the systems in your area are working effectively and has the capability needed for the future.
Key Responsibilities
Youll be using your advanced technical knowledge to deliver support maintenance improvements and project work to make sure the systems in your area are working effectively and has the capability needed for the future.
You will be one of the goto people for anything related to the systems you are supporting and taking ownership of the way escalated technical problems are dealt with.
As a strong communicator you will build relationships with other teams and users to understand the requirements and improvements that can be made.
Youll take ownership of new technical developments in your area and meeting SLAs around day to day support.
The team offers support 07:0018:00 and you will be working on a rotational basis. Occasional out of hours work will be required this will be paid or time off in lieu.
Minimum Criteria
You will be an experienced network engineer with the ability to deliver a mixture of implementation maintenance and operational support for these technologies & systems:
Cisco routers switches (including Cisco Nexus and Catalyst)
IP routing technologies for Campus and Data Centre (OSPF MPBGP)
Overlay & VPN Technologies (VXLAN IPSec)
SDWAN Cisco preferred
IP routing technologies for Campus and Data Centre (OSPF MPBGP)
Network Access Control systems (Cisco ISE) and 802.1x
Wireless Cisco preferred
Palo Alto Networks firewalls (PANOS & Panorama)
Quality of Service
Cisco ASAv
NPM APM NetFlow & NCM SolarWinds Orion preferred
Cisco Secure Client (including AnyConnect) suite
Cloud networking (e.g. virtual firewalls Express Route Peering Routing NLB Private Endpoints) Microsoft Azure preferred
Soft Skills
Well organised with strong attention to detail youll be writing and maintaining design installation and configuration documentation.
Strong communication skills both written and verbal youll be able to communicate highly technical terms to a range of stakeholders from a diverse user base.
Experience working in a technical team where youve been resolving technical problems delivering upgrades and continuous improvements.
Experienced in defining technical solutions to meet requirements youll have carried out implementation and detailed level support.
Fosters a culture of customer first focuses on continual upskilling and mentoring junior members of the team.
Desirable
MPLS
Cisco Firepower
F5 BIGIP Application Delivery Control & BIGIQ (LTM/GTM)
Experience in Infrastructure as Code (IaC) methodologies and tooling
Netbox
Cisco CCNP or CCIE (or studying towards) in routing and switching or security is highly beneficial or equivalent experience.
Microsoft Azure Fundamentals (AZ900
Microsoft Azure Networking (AZ700
ITILv3/4 practitioner
Why Financial Ombudsman Service
We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies including enhanced maternity pay carers and dependants leave
Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few
Choice of voluntary benefits including Technology scheme Cycle to work scheme Willwriting service amongst others
Employee Assistance Programme
Extensive opportunities for personal and career development
Nationwide gym membership discounts and a fully equipped onsite gym open 24/7 in London
Extensive Wellbeing resources including onsite therapists (London office only)
Beautiful and bright London office looking over the Thames and near to mainline stations
Our Coventry office is 2 minutes walk from the main station
Our employee led networks (a couple of examples being our Womens Network Carers network and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!
How do I apply
Please upload an up to date CV ensuring you are highlighting those keys skills as per our minimum criteria
A full job profile is available on request and will be provided to candidates shortlisted.
Were proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.
We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are underrepresented within the Financial Ombudsman Service at this level.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.
Find out more
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LinkedIn: careers page: you for your interest in working with us we wish you good luck with your application
Full Time