Team Leader - NDIS mental health programs

• Lead a team to support people to gain independence in their life
• Established and respected complex mental health & disability services provider
• Flexibility autonomy and opportunity to develop your career

About You
With a passion for delivering quality clientdirected supports you will understand risk have sound problem solving skills and demonstrate good judgement in decision making. This will be founded in relevant experience leading others a strong understanding of complex mental disability as well as motivation to progress your career. In addition you will have:

• Effective listening skills and an adaptable professional communication style
• The ability to react quickly and think on your feet in critical situations
• Excellent time management skills and work with a sense of urgency
• A demonstrated ability to coach and lead a team
• An understanding of the NDIS and its impact on outcomes for clients and existing models of service delivery
• Tertiary qualifications in Mental Health Disability Social Work Psychology or other relevant qualification or significant relevant experience

It is a requirement of this position to meet all compliance requirements in relation to NDIS Work Screening Working With Childrens Check work rights and possess a current & valid drivers license.

About the role
As a Team Leader you are responsible for the management and operation of programs that provide complex recoveryoriented support for people with a persistent mental illness who will often have a history of homelessness addiction disability social dysfunction aggressive and inappropriate behaviours. These programs are spread across the Northern and Western Suburbs of Melbourne. To achieve this the role entails:

• Ensuring staff maintain a focus on client directed needs to achieve client directed outcomes & service delivery objectives
• Developing and maintaining strong relationships with all relevant stakeholders such as care teams as well as holding regular supervision and team meetings with staff
• Ensuring compliance with all internal & external requirements including case noting incident management and mandatory NDIS reporting are completed accurately and in a timely manner
• Managing rostering fleet allocation SIL supplies (such as PPE) etc to ensure staff are able to perform their role appropriately and safely
• Training and mentoring staff and engage in formal performance management where required
• Participating in a rotating afterhours OnCall roster

This is a full time role Monday to Friday 9am5pm
This role requires you to be able to work from home as well as complete regular visits to work sites (client homes) throughout the northern and western suburbs of Greater Melbourne. You will also be expected to visit the Head Office in Dandenong South when required.

What we can offer you
ermha365 is nonprofit organisation that is part of The Disability Trust Group with a growth agenda across Australia. As an employee you will be offered:

• Support as needed utilising our 24/7 Employee Assistance Program
• Industryleading induction and on the job training provide with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• Financial benefits including salary packaging to reduce your taxable income novated leasing and discounts with a variety of Australian retailers
• A supportive team environment that is engaging and inspiring
• Access to Fitness Passport making it easier to stay active and healthy as we care about your health and wellbeing

About ermha365
This job isnt for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. Were a lifeline for people who often feel like a square peg in a round hole those who experience stigma and discrimination and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up and we never give in.
ermha365 is committed to the safety participation and empowerment of all children. Further information at and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria wed love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.