drjobs Sr Learning Program Manager Just Walk Out

Sr Learning Program Manager Just Walk Out

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1 Vacancy
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Job Location drjobs

Seattle, WA - USA

Yearly Salary drjobs

$ 104100 - 185000

Vacancy

1 Vacancy

Job Description

As part of the AWS Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage daytoday operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons realworld experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are nobrainers to buy and easy to use.

Are you a fullcycle learning professional with proven experience delivering innovative learning solutions Are you excited by invention and innovation Do you thrive in bringing technology solutions to third party customers to grow and evolve their businesses

Our Just Walk Out technology Global Education team is seeking an innovative analytical and full cycle Sr. Learning Program Manager to define build and implement gamechanging justintime learning solutions at scale. Our mission is to be Earths most innovative and accessible knowledge provider helping Just Walk Out technology internal and external partners unlock the future of retail. We deliver worldclass scalable knowledge solutions that simplify even the most complex concepts. Our solutions provide users actionable insights at their moment of need and boost performance to reach KPI targets.


Key job responsibilities
In partnership with your Global Education peers you will deliver innovative scalable knowledge solutions to support our Just Walk Out customers in achieving their business priorities. You will define business and enduser learning requirements and partner with technology experts internal and external to deploy embedded learning capabilities to our diverse audiences.

You will collaborate with subject matter experts to design and maintain knowledge resources which enable moment of need selfservice knowledge acquisition and which drive measurable performance impact. You will ensure solutions support frictionfree access through all needed media (Guided workflows AR VR and other digital learning) and tools 3P tools phones tablets computers).


A day in the life
You exercise a high degree of ownership strong business acumen and excellent communication to support the development of technically embedded learning solutions.

You consult with crossorganizational peers and third party customers to evaluate performance needs and demonstrate experiencebased high judgement to recommend the appropriate barraising solutions. You Earn Trust with stakeholders to construct and prioritize forwardlooking development roadmaps which optimize development capacity and maximize deliverables in a defined period.

You dive deep into details with subject matter experts to define end user personas and performance requirements. You develop globally scalable repeatable knowledge and skill acquisition strategies that are easily adopted and optimized for defectfree performance . Your solutions measurably enable customers to achieve targeted business impact outcomes and integrate seamlessly with tech solutions and operational processes.

You relentlessly seek out voice of customer feedback to validate realworld efficacy and continuously improve solutions. You use a combination of objective data and anecdote to continuously improve enduser experience and deliver on our customer promise.

You thrive in a fastpaced ambiguous environment and operate with a high sense of urgency to deliver results on time and on target.

Up to 25 travel required.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Experience working cross functionally with tech and nontech teams
Business and human performance needs consulting in order to build compelling business and user knowledge and skills requirement specifications.
Designing developing and driving adoption of innovative scalable learning programs and performance support solutions from scratch to thirdparty global organizations.
Developing successful blended solutions with Articulate Storyline and 360 MadCap Flare Adobe Creative Suite InDesign and Premiere Pro Camtasia Captivate Go Animate/Vyond Figma etc.

Masters degree in business operations human resources adult education organizational development instructional design or related field
PMP
Experience solving for knowledge and performance needs in a physical retail environments.
Designing and delivering central knowledge bases and inapp learning solutions.
Developing solutions using the latest industry trends (AI VR AR).
Use of Learning Record Store (LRS) and xAPI technologies to surface learning KPIs and visualize data for impact analysis.
Authoring with HTML CSS and/or web publication tools web architecture usability UX and UI Design.
Building systems and process technical requirements specifications.
Use of API and scripting for tool integration.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Manager

Employment Type

Full-Time

About Company

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