IT Manager of Quality Assurance
IT Manager of Quality Assurance
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Job Description
Position Summary
The IT Manager of Quality Assurance is a strategic leadership role responsible for establishing and driving a comprehensive quality assurance strategy across all IT engineering processes. This individual will be a key partner to the CTO and other stakeholders ensuring the delivery of highquality software and systems that align with company goals. The Manager will foster a unified team environment between application and QA engineers mentor QA contractors and promote a culture of continuous improvement through Agile DevOps and CI/CD methodologies.What will your job entail
Job Responsibilities:
Strategic Leadership:
Develop and implement a comprehensive QA strategy and policies with defined standards and benchmarks aligned with company goals.
Act as the functional lead for QA contractors across all business units ensuring consistent quality and adherence to standards.
Define and report key quality metrics to leadership providing insights into the effectiveness of QA processes.
Ensure traceability between requirements tests bugs and defects maintaining a clear audit trail.
Ensure compliance with relevant industry regulations and standards.
Process and Collaboration:
Work closely with stakeholders to integrate quality assurance into all engineering processes.
Promote a direct cohesive relationship between application and QA engineers fostering a unified team environment.
Support a regular cadence of delivering both manual QA tests alongside newly developed code and consistent contribution to automated regression testing suites.
Ensure proper test coverage and identify inefficiencies and process gaps driving continuous improvement.
Promote Agile DevOps and CI/CD methodologies facilitating a culture of continuous integration and delivery.
Participate in planning meetings to provide valuable QA perspective and ensure quality considerations are integrated into project plans.
Team Management and Mentorship:
Mentor and guide QA contractors ensuring they deliver highquality QA activities.
Monitor QA contractor workload to ensure work is delivered as expected with the right level of quality and completeness.
Coordinate staffing and scheduling for QA contractors to ensure proper coverage.
Provide feedback and coaching to team members to improve quality and efficiency.
Reporting and Communication:
Communicate test results risks and issues clearly and effectively to leadership.
Generate ad hoc reports from various applicable systems/databases as requested.
Report findings and observations to management based on established quality standards and processes.
Quality Assurance and Control:
Perform quality reviews of QA team to verify accuracy and adherence to quality standards.
Provide recommendations and corrective actions in response to quality findings.
Perform followup review of maintenance activities to ensure identified items are updated correctly in applicable systems.
Qualifications:
Bachelors degree in Computer Science Information Technology or a related field. Masters degree preferred.
Minimum of 8 years of experience in quality assurance with at least 5 years in a leadership role.
Proven experience developing and implementing QA strategies and policies.
Strong understanding of Agile DevOps and CI/CD methodologies.
Experience managing and mentoring QA teams including contractors.
Excellent communication collaboration and problemsolving skills.
Strong analytical and reporting skills.
Experience with test automation tools and frameworks.
Knowledge of industry regulations and compliance standards.
Experience with KPI tracking and quality auditing.
Experience in the insurance industry is a plus.
Insurancerelated field or professional insurance designation (CPCU AAI CIC ARM is a plus.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and bestinclass benefits package that helps them and their family members achieve their physical financial and emotional wellbeing goals. In addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.
The target salary range for this position is $116700.00 $116700.00 annually.The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Fulltime roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at
The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Experience:
Manager
Employment Type
Full-Time
