Sr Safety Support Engineer Robotics Safety Engineering

Sr. Safety Support Engineer

Amazon Robotics designs manufactures and implements technologies within operations centers at the heart of Amazons core business. We are seeking exceptional and selfmotivated individuals to support the Amazon Robotics system ensuring optimal safety performance of critical global operations.

In this technical safety role you will assess and track the status of technical safety products and systems as part of product lifecycle management and global implementation to reduce risk in the field. You will establish scalable processes and procedures for implementation into the global field. You will dive deep to diagnose and prioritize medium to highimpact issues to reduce safety risk among Amazons operations and personnel utilizing advanced troubleshooting tools and procedures. Successful candidates will possess a blend of strong safety knowledge troubleshooting capabilities customerfacing skills complex problem solving systems knowledge strong program skills to monitor global programs ability to improve process at scale exceptional ability to execute to goal along with a passion for technology. A CSP and/or PMP is preferred but not required.


Job Responsibilities
Leverage support processes systems and tools to resolve safety related technical problems.
Track issues through resolution phase engaging technical subject matter experts and Safety Manager as needed.
Manage prioritize and respond to cases within defined SLAs.
Provide technical guidance to Fulfillment Center Operations Safety and Maintenance teams to troubleshoot operational challenges.
Provide prompt efficient detailed customeroriented service to our internal Amazon Customer.
Create and maintain problem resolution procedures and identify need for new tools to support existing solutions.
Work with Engineering (SW/HW) Global Support (HSE/ARTS) and Amazon WHS teams to understand safety issues and solution options. Use good judgement skills for decisionmaking and escalate to AR Safety Manager as required.
Compile data to facilitate analysis by the Safety team.
Contribute to and approve safety Design Reviews Solutions layouts and Risk Assessments.
Partner with stakeholders to contain risks identified in Amazon Robotics safety systems
Review provide feedback and approve technical documentation and procedures
Travel up to 25 to assess and collect voice of customer to influence design
Be a part of a rotating 24/7 oncall schedule (approx one week per month)



A day in the life



About the team
Robotics Safety Engineering (RSE) supports the safe operation and maintenance of the Amazon Robotic (AR) system across the global network. RSE provides full lifecycle safety expertise to early detect recognize and reduce hazards for those working in and around robotic systems. The team monitors reported safety incidents to identify product or use issues assesses the risk and then ensures that these issues are resolved. RSE drives crossfunctional teams and Workplace Health and Safety (WHS) partners to continuously improve the safety performance of the AR system processes and people. RSE uses data visibility and metrics to inform datadriven decisions for safety.

The mission of Field Safety Engineering is to support and sustain the safe operation and maintenance of the global installed base of robotic systems. We recognize uptime is critical and partner with our customers to fulfill the customer promise while upholding a high bar in safety. We support Robotics safety; training compliance field related retrofits incident command for large scale events change requests correction of errors building launch requests and other related robotic safety questions and trouble tickets.

Bachelors degree in Engineering or related science based field
5 years experience applying safety principles and addressing safety issues in a manufacturing warehouse or other operations focused environment
Knowledge and/or working experience with OSHA regulations EU safety standards and standard industry safe work practices
Ability to be oncall on a limited basis including weekends and/or evenings


Technical problemsolving and analytical skills
Excellent written and oral communications skills with the ability to communicate effectively with both technical and nontechnical stakeholders
Experience working with escalations requiring rapid response
Knowledge of product safety concepts and techniques
Proven ability to troubleshoot and identify the root cause of issues
Proven ability to manage time allocated to specific tasks and escalations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108900/year in our lowest geographic market up to $188200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.