Field Service Engineer III Franklin MA REMOTE
Field Service Engineer III Franklin MA REMOTE
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1 Vacancy
Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Able to lift 40 lbs. without assistance Loud Noises (Equipment/Machinery) Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.Job Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
Location/Division
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
The Chemical Analysis Division (CAD) provides a broad mix of analytical instruments and services to a diverse range of enduser markets including Safety & Security Environmental Food Safety Life Sciences Medical Energy Spectroscopy and Minerals and Mining. Its instruments are used worldwide in various settings both in the field and on the line where customers value adaptability reliability and ease of use. CAD operates within a global footprint with more than 4000 colleagues delivering product solutions to customers that allow for confident onthespot decisionmaking. CAD part the Analytical Instruments group and is comprised of three business units:
- Measurement Control and Sample Identification
- Environmental and Process Monitoring
- Production Process and Analytics
- Bulk Elemental Analysis
The position supports the Bulk Elemental Analysis business unit. This business drives value for our customers by enabling them to:
- accelerate production
- improve product quality
- make process decision faster
- and protect their brands
We manufacture highquality analytical product inspection bulk weighing and compliance solutions and serve multiple sectors with a focus on:
- Clean Energy (battery manufacture & minerals production)
- Food Safety (Product inspection and food packaging) and
- Infrastructure (cement mining & metals).
Product Inspection
Inline inspection and monitoring solutions to ensure safety quality and production efficiency by detecting physical contaminants validating net content verifying product integrity and analyzing constituents. We supply systems worldwide to over 35000 customers including the majority of the top 50 food companies. More... & Minerals Processing Elemental Analyzers
When the world leaders in cement production energy production (coal) and mining are concerned about the quality of the raw materials they process or consume they call on Process Analytics
imaging product line of Xray sources is crafted to provide accurate and consistent results for a variety of applications including highresolution imaging and automated Xray inspection on highthroughput production lines. Elemental Analysis (BEA)
For more than 85 years the Thermo Fisher Scientific Ecublens site in Switzerland has been a global supplier of spectrochemical instruments for major industries such as metallurgy transportation cement mining food pharmaceuticals chemicals petroleum and batteries. We offer unparalleled capabilities inoptical emission spectroscopy (OES)xray florescence (XRF) and xray diffraction (XRD)and spectrometer automation (SMS).
Discover Impactful Work:
Territory: up to 75 travel in territory (Franklin MA and surrounding regions Nationwide travel)
What will you do
You will provide complete services on Spectroscopy instruments: optical emission spectroscopy (OES) xray florescence (XRF) and xray diffraction (XRD) including installation repairs preventative maintenance and instrument qualifications. In addition to working with our customers you will also regularly engage with other team members sales technical support and engineering.
- Perform onsite installation repair maintenance qualification and validation ofoptical emission spectroscopy (OES)xray florescence (XRF) and xray diffraction (XRD)systems.
- Use customer management software to resolve service calls control parts inventories and complete job tasks.
- Inspect malfunctioning products analyze inspection findings to detect the source of problem and recommends repair replacement or other corrective action.
- Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees including both team members and customers.
Minium Education & Experience
- High school diploma and 5 years handson experience as a Service Engineer particularly working with analytical instrumentation. Working experience withoptical emission spectroscopy (OES)xray florescence (XRF) and xray diffraction (XRD)is a strong plus or Bachelors degree in Sciences Engineering or related field with 5 years experience.
Proficiencies
- Customer oriented.
- Technical knowledge of scientific equipment or related technology based equipment.
- Effective interpersonal communication and ability to establish good customer rapport
- Ability to prioritize service requests and produce clear and concise documentation
- Ability to work independently within a customer location. Minimal direct supervision required.
Travel & Physical/Environmental requirements:
- Ability to travel up to 70 at times within the territory or other areas as needed.
- Physical activities: stooping kneeling crouching reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing repetitive motions.
- Ability to safely lift 50 Lbs. with assistance on occasion and safely lift and carry 2530 Lbs. continuously throughout the day.
- Environmental conditions: Inside office environment conditions travel by taxi train airplane noise hazards & conditions at customer locations.
- Maintain a valid drivers license and safe driving record
Benefits
We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Employment Type
Full-Time
