drjobs Program Manager Growth Acquisition IN FBA MCF

Program Manager Growth Acquisition IN FBA MCF

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Job Location drjobs

Bengaluru - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Multichannel fulfillment (MCF) is a nationwide integrated fulfillment solution by Amazon for thirdparty sellers enabling them to provide fast and efficient delivery to their customers from all their sales channel including D2C. MCF enables Selling Partners to hand over the heavy lifting of warehousing inventory management invoicing logistics payment processing and delivery returns to Amazon utilizing the capabilities that Amazon has built over the last 25 years. This enables thirdparty sellers to provide Amazon like fulfillment experience to their D2C customers.

The IN FBA/MCF team is looking for a Program Manager to bring transformative improvements in Seller experience drive business growth and reduce Supply Chain cost and defects. You will be responsible for building new mechanisms to improve key areas of externalizing fulfilment technologies and defining the best in class Seller experience for our Selling partners including new seller acquisition to MCF drive sales funnel improvements defining and managing SOPs for ISV partner engagement. The role is a high impact role which typically involve defining the charter and goals driving cross functional initiatives to achieve the goals designing and building complex new processes and setting up GTM avenues operating mechanisms including reviews across multiple business verticals. You will work closely with a crossdisciplinary team of account managers product managers and external partners across the FBA & MCF business.

A successful Program Manager must be able to work independently understand rapidly the key pain points of the processes and influence internal/external partners at all levels of the organization. This role will particularly suits someone with strong analytical abilities relationship building skills and superb project management capabilities.


Key job responsibilities
Key job responsibilities
1 Drive API integration support for new MCF customer onboarding
2 Develop and optimize new seller acquisition funnel to improve potential conversion on MCF
3 Build and maintain relationships with thirdparty integrators to expand MCF adoption
4 Partner with Direct Sales (DS) team to monitor seller performance and seller ramp up on MCF
5 Conduct competitive analysis of User Experience (UX) pricing and processes across IC Fulfillment Centers (FC) Last Mile (LM) and ThirdParty Logistics 3PL) players
6 Establish standardized onboarding processes to reduce timetolaunch for new sellers


2 years of program or project management experience

Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager

Employment Type

Full-Time

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