Membership Clerk
Membership Clerk
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$ 41600 - 57600
1 Vacancy
Job Description
Alignment Health is breaking the mold in conventional health care committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fastgrowing company you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters not only changing lives but saving them. Together.
The Membership Clerk is responsible for performing clerical support for the membership and eligibility department. The Membership Clerk is responsible for the efficiency and effectiveness of the departments operations.Job Duties/Responsibilities:
1. Tracks incoming member correspondence in EZMember database and assign to a membership representative daily.
2. Maintains the inventory of and orders the department supplies as needed.
3. Maintains and organizes the storage room.
4. Tracks welcome packet material inventory and communicates with the mail house vendor.
5. Downloads files from EZMember and uploads Welcome packets and ID cards to the mailing house FTP site weekly or as needed.
6. Scans and indexes all documents for each enrolled or disenrolled members tracks and maintains all members scanned from each batch.
7. Tracks all boxes forwarded to King Data.
8. Verifies and processes all department invoices in a timely manner.
9. Maintains organized records of miscellaneous department files and creates files as needed.
10. Partners with the marketing department to order materials for welcome packets or any other mailing.
11. Assists with department mass mailings.
12. Performs any other duties as assigned by the membership and eligibility director or manager.
Job Requirements:
Experience:
Required: 1 month of customer service experience.
Preferred: 1 year customer service experience preferably in a Healthcare service field.
Education:
Required: High School Diploma or GED.
Preferred: None.
Specialized Skills:
Required:
- Knowledge of MediCal Commercial and / or Medicare Managed Care Plans.
- Basic Computer Skills 25 WPM (Microsoft Outlook Excel Word).
- 10key by touch.
- Ability to communicate positively professionally and effectively with others; provide leadership teach and collaborate with others.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members management employees and vendors;
- Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
- Reasoning Skills: Ability to prioritize multiple tasks; advanced problemsolving; ability to use advanced reasoning to define problems collect data establish facts draw valid conclusions and design implement and manage appropriate resolution.
Preferred: Bilingual (English / Spanish)
Licensure:
Required: None
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job the employee is regularly required to talk or hear. The employee regularly is required to stand walk sit use hand to finger handle or feel objects tools or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41600.00 $57600.00Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability age protected veteran status gender identity or sexual orientation.
*DISCLAIMER:Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employmentrelated offers in exchange for money or other sensitive personal be advised that Alignment Health and its subsidiaries will never ask you for a credit card send you a check or ask you for any type of payment as part of consideration for employment with our you feel that you have been the victim of a scam such as this please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Healths talent acquisition team please email.
Employment Type
Full-Time
