Position Accountabilities
- In partnership with business product teams and Marketing creates a multiyear technology roadmap that leverages Digital as an enabler of business objectives.
- Understands customer met/unmet digital needs through research efforts indepth understanding of voice of the customer industry trend analysis and vendor/platform capability assessments.
- Curates discipline around the involvement of customers and frontline teams in a testandlearn approach to solution development.
- Continuously assesses competitive moves.
- Oversees against the technology roadmap directly leading Digital Product and Development teammates and driving matrixed partners to deliver against change management and gotomarket dependencies.
- Defines and drives KPIs and KRIs providing consistent reliable transparency of team successes and opportunities to dependent crossfunctional partners.
- Consults on technical design decisions as development teams move through .
- Drives a team culture centered on the trust that comes from producing highquality technology solutions in a consistent reliable manner.
- Plays a key role in production and incident management responding to channel outages and service failures ensuring clear accountability in the way issues are resolved and not repeated.
- Responsible for driving accountability with dependent third and fourthparties.
- Actively drives Agile delivery maturity across technical delivery teams and matrixed partnerships.
Organizational Relationship
This position reports to the Head of Digital and Business Technology Solutions.
Position Qualifications
Education & Experience
- Bachelors Degree Required; MBA or other relevant advanced degree preferred.
- Minimum of 10 years of relevant experience in a growth oriented customer centric regional or larger financial institution.
Knowledge & Skills
- Strong track record of success with growing digital originations.
- Demonstrated understanding of technology the people who use it and a track record of anticipating customer needs in a rapidly changing digital environment.
- Demonstrated reliance on customer feedback to shape technology solutions.
- A good understanding of consumer smalltomidsized business and commercial financial services.
- A creative and innovative thinker who is committed to the role of differentiating Atlantic Union Bank in the marketplace as a bank able to maintain the local knowledge and responsiveness of a community bank while delivering the expertise and capabilities of a larger bank.
- Highlevel of energy with strong collaboration and persuasion skills.
- Passionately focused on creating engaged internal teams with diversity of thought and a proven ability to lead and motivate teams.
- Comfortable operating in a matrixed organization that is geographically dispersed.
- Demonstrated ability driving agile delivery transformation and maturation.
Salary offered will be based on several factors including but not limited to education work experience certifications etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting are proud to be an Equal Employment Opportunity employer. We maintain a drugfree workplace.
Required Experience:
Director