Job Description Summary

Identify prioritize and drive delivery of region needs for service growth and productivity throughout the product life cycle. Lead and drive design for services (DFS) establish and maintain installation and warranty (I&W) standards ensure service readiness for new product introduction (NPI) deliver variable cost productivity (VCP) for service delivery and support end of life (EOL) programs.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

• Partner with the global services product engineering and marketing to ensure a cohesive service strategy flows into the assigned Ultrasound segment programs throughout the product life cycle.

• Collaborate with the Lifecycle Director marketing region service and engineering to develop value propositions for services features DFx (reliability workflow installation services and refurb/repair) field modification instructions (FMI) and VCP.

• Drive service growth VCP and DFx into all business and product development phases.

• Identify and drive delivery of VCP projects for installation warranty and contract service with a target of >5 annual benefits (from segment baseline)

• Work with the region service teams to set monitor and remediate (as necessary) product I&W standards.

• New product introductions: Deliver service product concept proposals with value propositions service design inputs assess external evaluation and initial production results and ensure service readiness for product launch.

• Installed base: Confirm service capability and stability ensure service sustainability for quality parts options upgrades and refurb/reman offerings; own and drive I&W VCP plan; maintain a life cycle dashboard per product keep stakeholders informed and own the action plan to resolve problems.

• End of life (EOL): deliver region inputs value propositions and readiness for EOL.

Qualifications/Requirements

• Bachelors degree in Engineering/Technology within an appropriate discipline 7 years progressive experience in programs technology operations or service

• Experience in healthcare industry relating to imaging product programs design or service

• Fluent in English language communications for business and technical purposes

• Proven track record driving teams to deliver on business and program goals

• Business acumen and ability to develop customer and business value propositions and influence the segment to invest in customervalued service features and VCP

• Demonstrated ability to make independent decisions and manage conflicting priorities in a fastpaced environment; must be responsive and willing to take ownership of issues and drive solutions

• Proven communication coaching and interpersonal skills at all levels of the organization; able to energize and inspire

• Collaborative; team player able to work closely with global product and region service teams; open to sharing information and best practices with the team

Desired Characteristics

• Advanced degree in engineering or business

• Multigeneration segment planning and experience with an understanding of product system architecture platforms and core functional technologies (equipment and services)

• Program management planning and control competencies

• Strategic planner with ability to drive change

• Excellent knowledge of segment customers and region servicerelated needs

• Demonstrated experience on global product development

• Strong business acumen as well as customerfocused influencing skills

• Demonstrated GEHC leadership values

• Advanced six sigma certification; BB or MBB

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

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