The Risk Manager reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsible for managing all aspects of clinical risk management for the local region and general risk management for NMHC at the direction of the Director of Risk Management or Regional Manager where applicable. Administers the risk management program on a daytoday basis identifying analyzing and managing potentially compensable events managing and analyzing risk management data conducting risk management educational programs performing risk assessments and complying with risk management related standards required by The Joint Commission CMS and other relevant agencies with the objective of improving patient safety.
Responsibilities:
- Provide complete and integrated clinical risk management services for regional NMHC entities.
- Identify investigate and manage all incidents (includes management of incident reporting system stabilization of environment disclosure and documentation advice evidence retrieval record analysis interviews research billing management staff support and followup).
- Assist department heads and clinical chairs in designing risk management programs and policies within their departments.
- Provide 24/7 risk management consultative services to physicians management and staff.
- Conduct coordinate facilitate and participate in quality committees and process improvement efforts such as the Clinical Care Evaluation Committee root cause analysis and failure mode effect analysis.
- Participate in proactive risk management activities such as risk management rounds risk assessments program/policy evaluations.
- Conduct system analyses to identify and improve patterns/behaviors that do not meet risk management best practice and could result in increased liability exposure
- Develop and conduct educational presentations on clinical and general risk management to physicians and employees.
- Monitor manage and analyze risk management data collected through the incident reporting system (includes identification and tracking of incident trends monitoring and addressing compliance with incident reporting policy identification of system issues and development and implementation of process improvements).
- Manage advise and direct Patient Representatives physicians and staff to resolve significant patient complaints.
- Identify and report those occurrences as required by the Safe Medical Devices Act.
- Work closely with legal and quality/patient safety staff to assure alignment and advance shared goals
- Other duties as assigned.
Qualifications :
Required:
- Bachelors Degree
- Excellent oral and written communication skills
- Excellent computer and data management skills
- 03 years healthcare risk management experience
- 5 years relevant clinical or legal experience
Preferred:
- Clinical/professional training (RN JD or other)
- Advanced degree (JD Masters in Health Law MBA etc.
- Certified Professional in Healthcare Risk Management CPHRM
- 35 years healthcare risk management experience
- Risk management quality and/or patient safety experience in an academic medical center environment
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.
Remote Work :
No
Employment Type :
Fulltime