Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a dedicated and reliable Customer Service Representative to join our team in Wilmington NC. This role involves interacting with customers to provide information resolve issues and ensure a positive client experience. The ideal candidate is detailoriented professional and passionate about customer satisfaction.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email
Provide accurate information about products and services
Resolve customer complaints efficiently and professionally
Maintain customer records and update account information
Collaborate with other departments to ensure client satisfaction
Meet individual and team performance goals
Qualifications :
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or a related field
Excellent verbal and written communication skills
Strong problemsolving and multitasking abilities
Ability to remain calm and professional under pressure
Proficient in basic computer skills and customer management systems
Additional Information :
Benefits
Competitive salary $38000 $48000 per year)
Opportunities for growth and career development
Supportive and teamoriented work environment
Onthejob training and skill development
Paid time off and employee support programs
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
