General Manager
General Manager
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Job Description
Position Overview:
R & D Industries Inc. RDI is a 40yearold Iowa technology company. Our RDIWorks RDIWorks division is seeking a General Manager to lead our MSP (managed service provider) team. As a regional leader our RDIWorks team works across SMB and enterprise to be a trusted source of technology solutions.
Successful GM candidates in this role will have a proven track record in technical teams sales processes and team management. Those with strong skills in analysis interpersonal communications sales relationship building project management and team leadership will thrive in this role. Experience in IT computers servers networking network security SaaS and MSP business strategies like MRR will be greatly beneficial.
Additionally this role will be responsible for providing both daytoday and thought leadership in order to support our team and customers. RDI FullCircle Service helps us build long term trust and relationships with customers. This role will support and lead our team on that mission.
All persons with a management sales or technology background are encouraged to apply.
RDI has experienced regional and national recognition for our MSP business and is looking to continue this trend. Roles at RDI have opportunities for personal and professional advancement. We have excellent pay and benefits a relaxed work environment and a culture of high standards and technical excellence but we like to have fun while doing new and exciting things.
This position will be located at our headquarters in Milford Iowa.
Join us and be a part of a special team right here in Iowa!
Primary Responsibilities:
- Provide leadership and support for our technical team
- Work with our marketing team to coordinate sales activities with marketing campaigns
- Regularly engage existing customers for technology lifecycle management planning and sales
- Work to execute on our vision of growth in network security and recurring revenue
- Coordinate division operations and contribute to strategy
- Work with our financial team to assess division performance and oversee profit and loss responsibility
- Oversee employee safety development teamwork and culture
- Empower the team to solve customer issues
- Allocate resources assign work and track progress with our BMP (business management platform)
- Implement company procedures
- Assist in the development of guidelines and procedures for network administration and security best practices
- Work closely with staff to meet team goals and improve processes and practices. Create feedback loops that let us become more efficient automate repetitive tasks and free up time for problem solving.
- Coordinate with vendors on new products licensing pricing strategies and other channel tools.
Qualifications:
- Computer / Networking / IT knowledge
- B.A. or B.S. in a Business or technical field
- 5 years of expertise in professional B2B sales experience or management experience with a proven track record
- Exceptional interpersonal and verbal/written communication skills
- Ability to develop graphs and charts for business intelligence purposes (performance / profitability / efficiency)
- Detail oriented and analytical thinker
- Ability to quickly learn new or unfamiliar technologies and products independently using documentation online resources and vendor training resources.
Bonus Points:
- Interpersonal communication skills (excellent email and phone skills)
- Awareness of timelines objectives and goals
- Ability to multitask and prioritize your work and commitments.
Perks Include:
- Work in a fun team environment
- Professional development and training opportunities
- Gain crucial experience with a variety of realworld projects
- Learn from respected industry experts on best practices
- Unlimited Coffee
- Conveniently located near Highway 71
Extensive Benefits:
- Employerpaid health insurance contribution
- Medical (cafeteria) plan
- Paid Individual Life Dental Vision and LongTerm Disability coverage
- Paid Vacation time
- Paid Holidays
- Paid Time Off (PTO) for sick days and personal days
- Jury duty and bereavement benefits
- Allowance for the use of personal cell phone
- Performancebased bonuses
- 401K Match
- Health savings and flexing spending options
- Voluntary ShortTerm Disability Coverage
- Voluntary Life Insurance (Additional Coverage Options)
- Additional coverage options to include spouses and families
About Us:
RDI continues to be nationally and globally recognized for technology excellence.
- Inand 2024 RDI was recognized as one of the Top 500 MSPs in the US by CRN. 2024s placement recognizes RDI for the second time in the Security 100. This joins two previous placements in the Pioneer 250.
- Inand 2023 RDI was recognized in the MSP 501 the IT channels most prestigious global ranking of managed service and technology providers.
RDI delivers a wide range of technologydriven solutions focusing on delivering exceptional value to its customers. As 2024 marks the 40th Anniversary of RDI this important milestone underscores RDIs steadfast commitment to its foundational principles: to Research to Develop and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always Do the Right Thing for our customers employees vendors and resellers.
RDI is comprised of four primary corporate divisions:
RDI provides competitive pay paid vacations paid holidays paid personal days group health insurance dental insurance vision insurance disability insurance life insurance 401k retirement plan and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing fun environment within one of the top technology companies in the region.
Join us and be a part of a special team right here in Iowa!
R & D Industries Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative. For more details see: HomeBaseIowa
About Okoboji IA:
R & D Industries (RDI) in Milford is located just minutes south of Okoboji and the Iowa Lakes Corridor a place that allows for a balance in life. Living within the communities of the Iowa Lakes Corridor allows you to have it all. This area provides you with the ability to spend quality time with your friends and family while meeting your career objectives. Enjoy easy and scenic commutes excellent schools with small class sizes safe communities to live in and endless recreational and cultural opportunities yearround.
Within the Iowa Lakes Corridor there are progressive and distinctive communities each with its own history character and lifestyle. Find affordable housing in a variety of beautiful communities and neighborhoods.
The Iowa Lakes Corridors awardwinning highly rated schools produce exceptionally educated students. Our higher education system including Buena Vista University Iowa Lakes Community College and Iowa Central Community College is a valued partner in the lifelong learning of our residents advanced education hightech training and job retraining of our workforce. Within the Iowa Lakes Corridor there is a great diversification of professional healthcare services with caring family doctors and surgeons along with stateoftheart hospitals and healthcare facilities.
The Iowa Lakes Corridorthe Good Life.
Learn more at https://vacationokoboji and
Required Experience:
Director
Employment Type
Full-Time
