Manager-Digital Product Management
Manager-Digital Product Management
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Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
How will you make an impact in this role
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdue with accounts that have a high exposure.
This Product Manager will:
Actively participate to design the capability roadmap to enable business processes that support the transaction processing products
Deliver tools & capabilities based on customer needs competitive analysis and market and technology trends
Sets expectations with Product Owners stakeholders customers architects
Can say No to multiple directions: Stakeholders Managers Product Owners
Prioritizes Features and negotiates Program backlog
Understanding of how to operate with Epics Capabilities Features and Stories
Sets vision and own roadmap for the product
Maintain open communication channels with stakeholders business partners and technology partners
Strong interpersonal and collaboration skills including the ability to develop relationships with leaders while appropriately influencing without direct authority
Proven ability to adjust quickly to shifting priorities multiple demands ambiguity and rapid change
Problem solver and solid analytical skills
Support governance processes for assigned product(s)
Minimum Qualifications:
The successful candidate will have the following qualifications:
Product planning experience with strong understanding of the Product Management lifecycle along with demonstrated project management skills
Experience in Scaled Agile delivery/framework
Experienced in Rally
Knowledge of merchant transaction processing capabilities
Ability to gatekeep and manage scope
Growth Mindset with a passion for innovative thinking
Understanding of GMS business drivers merchant needs and market trends
Ability to think globally and drive standardization in processes and capabilities (May be required to act locally where governed by compliance legal or marketspecific requirements)
Proven track record of communication influence and leadership without authority
Demonstration of skill in gathering and facilitating definition and clarity on needs translated into high quality capabilities.
Ability to drive innovation communicate effectively and influence without authority are necessary leadership attributes of the successful candidate
Salary Range: $90000.00 to $165000.00 annually bonus benefits
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6 Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
US Job Seekers Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: Experience:
Manager
Employment Type
Full-Time
Key Skills
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