RN - Idhi

Type of Position:

Job Type:

Institution Name:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks available for benefits eligible positions only:

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10 matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Departments Website:

Summary of Job Duties:

Qualifications:

• Graduate of an accredited Nursing Program with Associate degree or Nursing Diploma.

• ValidRN License

• 1 year of Registered Nursing experience excellent communication skills basic computer skills strong work ethic and accountability.

• Valid RN license

Preferred Qualifications:

• Bachelors in Nursing or Masters in Nursing.

• Critical Care ED experience Phone Triage Hospital Transfer Case Coordination Telephone etiquette Labor and Delivery or High Risk antepartum service.

Additional Information:

Responsibilities:

• Provides telephone or interactive conferenced patient triage to specific patient populations and any followup calls emails and EMR documentation

• Provides clinical review to callers requesting inbound patient transports connects to the appropriate UAMS physician records clinical interaction during report and provides administrative backup for patient acceptance including followup calls and emails for preregistration ADON/facility notifications and access team coordinationn and arranges for nursetonurse report at time of transport.

• Assists with care via videoconferencing of stroke patients who are contracted with ARSAVES and works with video support to arrange video connection of site locations the stroke neurologist and UAMS then assists with arranging patient transport and followups as required.

• Assists with management of the Trauma Image Repository as needed

• Assist in identifying and tracking all calls to the Call Center and data on referrals and casemanaged patients.

• Provides support to research activities related to the IDHI Call Center programs.

• Promotes positive interaction and facilitates communication between the consultation center UAMS and physicians statewide and their offices who utilize the services of the consultation center

• Provides requested reports to appropriate personnel analyzes and identifies critical factors of patient care to facilitate enhancement of the quality and efficiency of the consultation center.

• Determines and then applies any technical knowledge skills and experience to complete assigned tasks.

• Assist manager in planning measurable goals and objectives as guidelines for performance.

• Completes responsibilities in a timely manner through effective organization setting priorities delegation and time management skills.

• Serves as a role model and mentor by consistently demonstrating professionalism.

• Facilitates changes to improve the Call Center through effective communication collaboration and interdisciplinary problem solving.

• Participates in recruitment and retention of staff.

• Participates as a team member supporting staff in the performance of their duties.

• Orients new employees and documents orientation of each new employee coordinating with personnel and adhering to UAMS policy.

• Implements good judgment by communicating with coworkers in a fair consistent objective and professional manner

• Demonstrates ability to identify and report Call Center procedures that are found to not be costeffective to the Call Center Manager.

• Assist Manager in the demonstration of costconscious awareness and effectively utilize staff space and supplies within budgetary restraints.

• Exhibits the ability to multitask perform and execute solutions to complex and occasional emergent situations to assure functioning of the call center and its mission to promote quality patient care and assure excellent service to referral providers.

• Critical thinking skills to include making decisions and solving problems using sound inclusive reasoning and judgment based on all available information and facts.

• Perform other duties as assigned.

Salary Information:

Required Documents to Apply:

Special Instructions to Applicants:

This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible: