Customer Service Representative
Customer Service Representative
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Job Description
Genz Ryan is Hiring a CUSTOMER SERVICE SUPERSTAR!
YOUR PATH TO INSIDE SALES!
If youre ready to join a highenergy team that values pride respect drive teamwork and the ability to get sh!t done this is your moment!
In your role as a Customer Service Superstar you will be the frontline ambassador for our company. Your mission will be to provide outstanding service while addressing customer inquiries scheduling appointments and ensuring a seamless experience for our clients in HVAC plumbing and electrical services.
Key Responsibilities:
- Answer calls emails and text messages from our customers with a SMILE a sense of urgency and passion to help!
- Make outbound calls to customers to share our latest services discounts and more!
- Schedule appointments through our userfriendly software system.
- Maintain accurate records of customer interactions and transactions using our software systems.
- Collaborate with your team and other departments to perform special projects.
- Stay uptodate with company offerings services and procedures to provide accurate information to customers.
- Perform miscellaneous duties as assigned.
- Work through our Customer Service Career Path and enter the Inside Sales Career Path!
Requirements
- Must be at least 18 years old. **
- A customer service pro with a positive attitude and passion for PEOPLE!
- Prior experience in customer service or a call center environment is preferred not required!
- Excellent verbal and written communication skills.
- Ability to work effectively in a fastpaced team environment.
- Proficient with basic computer applications and customer management software.
- Strong attention to detail and organizational skills.
Benefits
- Be part of a culture that gets sh!t done and has fun doing it!
- Exceptional training and onboarding to set you up for success.
- Career growth Absolutely we love promoting from within!
- We use cuttingedge tech to make our jobs easier and more efficient.
- Regular clarity breaks because mental wellbeing matters.
- Modern office with lounge and game areas stocked with snacks and drinks.
- We track everything including staff happiness on a weekly basis!
- Epic social events yearround.
- 100 companypaid health and dental insurance (for both single and family).
- Paid shortterm disability.
- Flexible Spending Accounts (Medical and Dependent Care).
- 401(k) with employer match.
- Paid vacation and holidays.
- Weekly pay because waiting is overrated!
Schedule & Compensation:
- Fulltime position with various shifts available!
- We offer both daytime and evening hours!
- Competitive pay of $18.00$20.00 per hour to START but your incentives can get you well beyond $50000.00 annually!
- We LOVE offering PERFORMANCE BASED PAY as you grow through the career path!
- Comprehensive training provided.
- Opportunities for growth and development within the company.
Dont miss the chance to be part of an amazing team in a fun industry that aint going anywhere!
Send your resume to or calland ask for our Recruiting Team!
Check out our Facebook page to learn more about us:
Experience:
Unclear Seniority
Employment Type
Full-Time
