Financial Analyst Customer Experience and Business Trends
Financial Analyst Customer Experience and Business Trends
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
Are you Customer obsessed eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses Amazon is looking to hire a Financial Analyst to support the Capability Team within Customer Experience and Business Trends (CXBT).
Key job responsibilities
The person in this position will:
Discover track and evaluate global industry trends
Perform indepth analysis of financial and other business performance data marketplace trends and competitive forces to understand financial business operational or customer implications
Translate complex or ambiguous business problem statements into analysis requirements design custom financial and strategic studies
Partner with various finance verticals to ensure procedures and controls are routinely applied whist performing accounting and operation
Measuring and monitoring of metrics for new business initiatives
Develop understanding of Amazon financial metrics strategy and longterm thinking to guide recommendations for improvements
Develop processes reports or tools that can scale automate or improve financial insights
Ensure appropriate financial policies procedures and internal controls are in place documented and operating as intended
Write debug SQL queries and highlight issues and resolve them timely
A day in the life
An ideal candidate should have the ability to work closely with cross functional teams to effectively ideate prioritize and execute improvement programs based on team and customer needs. The individual must be selfdriven and have the capability and confidence to interface effectively with senior leaders and multiple stakeholders across geographies. You will need to thrive and deliver results in a highly ambiguous fastpaced dynamic business environment.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understand and improve customer experience globally. We are a team of builders that develop products services ideas and various ways of leveraging data to influence product and service offerings for almost every business at Amazon for every customer (e.g. consumers developers sellers/brands employees investors streamers gamers).
Our approach is based on determining the customer need along with problem solving and we work backwards from there. We use technical and nontechnical approaches and stay aware of industry and business trends. We are a global team made up of diverse set of profiles skills and backgrounds including: Product Managers Software Developers Computer Vision experts Solutions Architects Data Scientists Business Intelligence Engineers Business Analysts Risk Managers and more.
2 years of building financial and operational reports/data sets that inform business decisionmaking experience
2 years of applying key financial performance indicators (KPIs) to analyses experience
Experience using data to influence business decisions
2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience summarizing and communicating important data
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
The person in this position will:
Discover track and evaluate global industry trends
Perform indepth analysis of financial and other business performance data marketplace trends and competitive forces to understand financial business operational or customer implications
Translate complex or ambiguous business problem statements into analysis requirements design custom financial and strategic studies
Partner with various finance verticals to ensure procedures and controls are routinely applied whist performing accounting and operation
Measuring and monitoring of metrics for new business initiatives
Develop understanding of Amazon financial metrics strategy and longterm thinking to guide recommendations for improvements
Develop processes reports or tools that can scale automate or improve financial insights
Ensure appropriate financial policies procedures and internal controls are in place documented and operating as intended
Write debug SQL queries and highlight issues and resolve them timely
A day in the life
An ideal candidate should have the ability to work closely with cross functional teams to effectively ideate prioritize and execute improvement programs based on team and customer needs. The individual must be selfdriven and have the capability and confidence to interface effectively with senior leaders and multiple stakeholders across geographies. You will need to thrive and deliver results in a highly ambiguous fastpaced dynamic business environment.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understand and improve customer experience globally. We are a team of builders that develop products services ideas and various ways of leveraging data to influence product and service offerings for almost every business at Amazon for every customer (e.g. consumers developers sellers/brands employees investors streamers gamers).
Our approach is based on determining the customer need along with problem solving and we work backwards from there. We use technical and nontechnical approaches and stay aware of industry and business trends. We are a global team made up of diverse set of profiles skills and backgrounds including: Product Managers Software Developers Computer Vision experts Solutions Architects Data Scientists Business Intelligence Engineers Business Analysts Risk Managers and more.
2 years of building financial and operational reports/data sets that inform business decisionmaking experience
2 years of applying key financial performance indicators (KPIs) to analyses experience
Experience using data to influence business decisions
2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience summarizing and communicating important data
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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