The Opportunity: The American Girl New York City retail store is looking for a dynamic individual as a Asset Protection Associate who is committed to maintaining a safe environment for American Girl customers and employees as well as safeguarding company assets. The individual we seek is able to multitask has outstanding communication skills and exhibits a high level of compassion and understanding while maintaining a professional detachment.
What Your Impact Will Be:
- Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
- Provide external and internal customer service in a positive friendly and professional business manner and the skill set to diffuse escalated situations.
- Prevent the loss of company assets through surveillance conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
- Serve as a safety mentor for store employees; lead by example.
Qualifications :
What Were Looking For:
- One to two years of loss prevention law enforcement criminal justice military or security experience preferred.
- State specific license required. Valid NYS unexpired and current security license.
- Working knowledge of Microsoft Word Excel and Outlook Software programs preferred.
- Demonstrated ability working with a broad and diverse work force and customer base including working with children preferred.
- Must be available to work evening weekend and holiday shifts.
The hourly rate for this position is between $2124/hour*
*Hourly rate is based on a candidates education skills and experience.
Additional Information :
What Its Like to Work Here:
American Girl is subsidiary of Mattel a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a whollyowned subsidiary of Mattel Inc. (NASDAQ:MAT a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire entertain and develop children through play. We engage consumers through our portfolio of iconic brands including Barbie Hot Wheels FisherPrice American Girl Thomas & Friends UNO and MEGA as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content gaming music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans individuals with disabilities and those of all sexual orientations and gender identities.
Remote Work :
No
Employment Type :
Fulltime