Program Manager AMXL Xtra Mile - 3P Heavy Bulky Carriers
Program Manager AMXL Xtra Mile - 3P Heavy Bulky Carriers
Posted on :
12-04-2025
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1 Vacancy
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Job Description
At Amazon we are always exploring new opportunities to shape our global business. Our Programe Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects youll become an expert in our processes and see your experience evolve. Along the way youll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key job responsibilities
You will be responsible for managing 3P heavy bulky carriers in the AMXL business
Launch programmes monitor performance metrics and report on the status of key objectives that affect deliverables
You will lead weekly and monthly business reviews with carrier(s)
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Manage stakeholders and internal processes and define standards
A day in the life
Every day is different as a Programme Manager. Youll work both independently and collaboratively on projects which may be at different stages of the project lifecycle from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams track project progress and share updates with key stakeholders.
Amazon is a datadriven business so no matter which project you are implementing part of your role will involve gathering insights to make decisions. Youll trial different ideas analyse data to identify potential challenges and present your findings to senior teams
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items but we unpack assemble and install them and take away old items where needed. With a focus on safety productivity and innovation were changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts most of us work during the day. Our team is made up of people across operations supply chain business intelligence and programe management and everyone plays a crucial role in growing this part of the business.
In the 3P heavy bulky carrier team we own the operations relationship with our external carriers acting as the main interface on a day to day basis. We are responsible for building strong partnerships that support the growth of the wider AMXL business.
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience in program or project management
Experience working cross functionally with tech and nontech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Experience defining program requirements and using data and metrics to determine improvements
Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
You will be responsible for managing 3P heavy bulky carriers in the AMXL business
Launch programmes monitor performance metrics and report on the status of key objectives that affect deliverables
You will lead weekly and monthly business reviews with carrier(s)
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Manage stakeholders and internal processes and define standards
A day in the life
Every day is different as a Programme Manager. Youll work both independently and collaboratively on projects which may be at different stages of the project lifecycle from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams track project progress and share updates with key stakeholders.
Amazon is a datadriven business so no matter which project you are implementing part of your role will involve gathering insights to make decisions. Youll trial different ideas analyse data to identify potential challenges and present your findings to senior teams
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items but we unpack assemble and install them and take away old items where needed. With a focus on safety productivity and innovation were changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts most of us work during the day. Our team is made up of people across operations supply chain business intelligence and programe management and everyone plays a crucial role in growing this part of the business.
In the 3P heavy bulky carrier team we own the operations relationship with our external carriers acting as the main interface on a day to day basis. We are responsible for building strong partnerships that support the growth of the wider AMXL business.
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience in program or project management
Experience working cross functionally with tech and nontech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Experience defining program requirements and using data and metrics to determine improvements
Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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