Specialist Quality Services Device Tech Support
Specialist Quality Services Device Tech Support
Posted on :
12-04-2025
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1 Vacancy
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Job Description
L4 Specialist in Tablets Org will act as testing lead (IC role) for larger component and features. Candidate should suggest the best test methodologies by bringing together the domain expertise knowledge of the product and software test lifecycle. They should have basic manual and automation test experience in software or hardware. They will lead the testing of multiple smaller components in specific ensures test readiness and end to end component validation for device launches (both functional and nonfunctional) quarterly system releases and signoffs. They will also perform and lead the team for nonregression test activities that includes memory HOP testing first pass test analysis stability monitoring etc. Other activities include performing impact analysis highlight defects that may have a significant impact on milestone exit criteria in test cycles conduct product release retrospectives by analyzing beta defects customer tickets etc. and engage with relevant teams to identify test coverage gaps and recommend fixes. Also they should able to create documentation and training to help team execute and to streamline existing/new processes with the intent to improve operational efficiency or eliminate nonvalue add (e.g. dependencies) in the test process chain.
Key job responsibilities
Key job responsibilities include
Contribute to overall quality of the product being tested by being the point of contact for the teams deliverables in terms of manual testing.
Suggest the best test methodologies by bringing together the domain expertise knowledge of the product and software test lifecycle.
Lead a team of 10 with multiple stakeholders perform task allocation sending reports provide technical assistance to the team contribute to operational excellence in minimizing test efforts.
Participate in requirement review test plan creation test strategy definition along with QA team.
Allocate task to team members help execute test cases and report discrepancies.
Monitor task progress mentor junior associates and help train the team on new features and changes in the product.
Identify and implement process improvements to improve quality of the product or overall efficiency of the testing process.
Use the right software tools for monitoring metrics identify trend and suggest corrective action.
Worked directly with stakeholders to report status voice out concerns and provide suggestions representing the team.
A day in the life
L4 Specialist successfully test large more complicated components and/or sets of features contributing to overall product quality improvement.
Specialist perform impact analysis and highlight defects that may have a significant impact on milestone exit criteria in test cycles.
Specialist conduct product release retrospectives. Specialist analyze beta defects customer tickets etc. and engage with relevant teams to identify test coverage gaps and recommend fixes. You make sure fixes are implemented.
Specialist evaluate and leverage existing SOPs for use in new productline test requests. Specialist create documentation and training to help your team execute.
Specialist streamline existing/new processes with the intent to improve operational efficiency or eliminate nonvalue add (e.g. dependencies) in the test process chain.
Specialist work on time sensitive tasks in the absence of preset work instructions or with limited artifacts.
Specialist are able to review and triage defects raised by your team. Specialist perform defect trend analysis at release level and work with your manager to create an action plan to improve product quality.
Specialist train new team members on team objectives the products being tested and how the teams efforts fit into the product lifecycle.
Specialist actively contribute to hiring and onthejob coaching of DA I & II peers.
About the team
Welcome to the Tablets QSSoftware Testing Team! Our role is to ensure the delivery of robust highquality software by thoroughly validating different Tablet devices before they reach our customers. As a part of this team youll collaborate closely with developers QAs TPMs and crossfunctional stakeholders to create seamless user experiences. Our vision is to champion quality at every stage of development driving excellence and reliability. Our mission is to enable our customers to trust the Tablets software they use empowering them to achieve their goals without interruptions or frustrations. You will play a critical role in validating different Tablet features functionalities working on innovative testing frameworks automating test scenarios and solving challenges that ensure endtoend product reliability. Together we will address issues before they occur enhancing customer satisfaction and trust in our solutions. Join us in shaping the future of Tablets quality!
BE BTech Master of computer Applications (MCA) MSc Information Technology (IT) or graduate 6 years of experience in software testing industry.
Manual test experience in software or hardware products test lead expertise by working closely with QA/Dev teams.
Should have good communication influencing skills to lead the team often needs to work with multiple stakeholders drive consensus together.
Automation Skills (like java python android automation Machine Learning and selenium are good to have skills).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Key job responsibilities include
Contribute to overall quality of the product being tested by being the point of contact for the teams deliverables in terms of manual testing.
Suggest the best test methodologies by bringing together the domain expertise knowledge of the product and software test lifecycle.
Lead a team of 10 with multiple stakeholders perform task allocation sending reports provide technical assistance to the team contribute to operational excellence in minimizing test efforts.
Participate in requirement review test plan creation test strategy definition along with QA team.
Allocate task to team members help execute test cases and report discrepancies.
Monitor task progress mentor junior associates and help train the team on new features and changes in the product.
Identify and implement process improvements to improve quality of the product or overall efficiency of the testing process.
Use the right software tools for monitoring metrics identify trend and suggest corrective action.
Worked directly with stakeholders to report status voice out concerns and provide suggestions representing the team.
A day in the life
L4 Specialist successfully test large more complicated components and/or sets of features contributing to overall product quality improvement.
Specialist perform impact analysis and highlight defects that may have a significant impact on milestone exit criteria in test cycles.
Specialist conduct product release retrospectives. Specialist analyze beta defects customer tickets etc. and engage with relevant teams to identify test coverage gaps and recommend fixes. You make sure fixes are implemented.
Specialist evaluate and leverage existing SOPs for use in new productline test requests. Specialist create documentation and training to help your team execute.
Specialist streamline existing/new processes with the intent to improve operational efficiency or eliminate nonvalue add (e.g. dependencies) in the test process chain.
Specialist work on time sensitive tasks in the absence of preset work instructions or with limited artifacts.
Specialist are able to review and triage defects raised by your team. Specialist perform defect trend analysis at release level and work with your manager to create an action plan to improve product quality.
Specialist train new team members on team objectives the products being tested and how the teams efforts fit into the product lifecycle.
Specialist actively contribute to hiring and onthejob coaching of DA I & II peers.
About the team
Welcome to the Tablets QSSoftware Testing Team! Our role is to ensure the delivery of robust highquality software by thoroughly validating different Tablet devices before they reach our customers. As a part of this team youll collaborate closely with developers QAs TPMs and crossfunctional stakeholders to create seamless user experiences. Our vision is to champion quality at every stage of development driving excellence and reliability. Our mission is to enable our customers to trust the Tablets software they use empowering them to achieve their goals without interruptions or frustrations. You will play a critical role in validating different Tablet features functionalities working on innovative testing frameworks automating test scenarios and solving challenges that ensure endtoend product reliability. Together we will address issues before they occur enhancing customer satisfaction and trust in our solutions. Join us in shaping the future of Tablets quality!
BE BTech Master of computer Applications (MCA) MSc Information Technology (IT) or graduate 6 years of experience in software testing industry.
Manual test experience in software or hardware products test lead expertise by working closely with QA/Dev teams.
Should have good communication influencing skills to lead the team often needs to work with multiple stakeholders drive consensus together.
Automation Skills (like java python android automation Machine Learning and selenium are good to have skills).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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