Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailCandidates for this position are preferred to be based in Bangalore India and will be expected to comply with their teams hybrid work schedule requirements.
Who We Are:
Wayfair runs the largest custom ecommerce large parcel network in the United States approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible reliable and resilient systems to operate efficiently.
The Marketing Technology team builds the global engine for the worlds leading online home destination powering customer acquisition retention and relationship management touching hundreds of millions of looking for an Support Software Engineer II for our internally facing customer success team to help speed adoption and enhance support of our inhouse communications platform. This team works closely with internal customers throughout Wayfair to serve as a first responder to technical and nontechnical issues implement and customize platform configurations and train users.
Support Software Engineer II will support duties for the Communications Platform streaming eventbased system called GrayMatter and other related messaging tools such as our Batch communications tool; design support procedures and servicelevel agreements; and assist departmental leadership in reporting and stakeholder management.
There are many opportunities for automation within this teams processes and the possibility to expand support beyond the Platform to other areas within our MarTech organization.
What Youll Do:
We Are a Match Because You Have:
Preferred Skills:
DaytoDay Responsibilities:
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Full Time