Planning Manager - CO EU AMZL Central Operations
Planning Manager - CO EU AMZL Central Operations
Posted on :
12-04-2025
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1 Vacancy
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Job Description
Job summary
This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. Were looking for creative leaders with a passion for innovation knack for problem solving and dedication to creating worldclass customer experiences.
As a Central Operations Area Manager you will lead a team of Logistics Associates to drive performance on day to day operations and projects for EU CO. Your role will be to focus on key KPIs in terms of forecast accuracy and process adherence/improvement playing a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible for executing daily team 1:1s and be accountable of daily metrics. You will be accountable for driving program scoping roll out and compliance/monitoring and stakeholder experience. In addition you will be instrumental in developing best practices and standard work for the network. You will ensure that targets and service deadlines are met.
You will play a proactive role in written and verbal communication with various departments as you maintain Amazons exceptionally high levels of service both for our customers and suppliers facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives and taking realtime decisions. You will also maintain and report up to date and accurate statistics management reports and analysis.
Note: The designated shift pattern for this role is on Sundays to Thursdays from 09:00 to 17:00 CET
Key job responsibilities
Responsibilities:
Responsible for lastmile customer experience and cost being responsible for daily and weekly On Road planning.
Manage and develop a team of logistic schedulers to achieve teams goals and their personal development.
Use datadriven decision making to achieve daily operational excellence.
Make decisions and execute in a fastpaced environment.
Leverage quantitative analysis to identify best practices that improve customer cost and delivery partner outcomes
Develop processes and systems to achieve metrics often requiring spy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Maintain a full understanding of workflow and daily metrics goals
Review and update SOPs as required
Ensure successful performance in your business area through tracking and reporting metrics
Associates or Bachelors Degree and/or prior Amazon experience.
Experience with planning standard work practices and performance metrics.
Strong logical thinking analytical skills and problem solving skills.
Candidates must be flexible to work a variety of hours as business demands such as weekends and public holidays
Intermediate working knowledge of Excel
Ability to communicate effectively (written and verbal) across various levels of an organization.
Fluent in oral and written communication
You can make decisions and execute in a fastpaced environment.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Experience taking part in a Kaizen event in a similar environment.
Demonstrates problemsolving and analytical skills.
Experience leading teams.
Capable of providing direction to team members using independent judgment.
Organization and time management skills.
You enjoy analytical work and using data to provide thoughtprovoking and workable solutions. Data is what you look to when given a problem to solve.
You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. Were looking for creative leaders with a passion for innovation knack for problem solving and dedication to creating worldclass customer experiences.
As a Central Operations Area Manager you will lead a team of Logistics Associates to drive performance on day to day operations and projects for EU CO. Your role will be to focus on key KPIs in terms of forecast accuracy and process adherence/improvement playing a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible for executing daily team 1:1s and be accountable of daily metrics. You will be accountable for driving program scoping roll out and compliance/monitoring and stakeholder experience. In addition you will be instrumental in developing best practices and standard work for the network. You will ensure that targets and service deadlines are met.
You will play a proactive role in written and verbal communication with various departments as you maintain Amazons exceptionally high levels of service both for our customers and suppliers facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives and taking realtime decisions. You will also maintain and report up to date and accurate statistics management reports and analysis.
Note: The designated shift pattern for this role is on Sundays to Thursdays from 09:00 to 17:00 CET
Key job responsibilities
Responsibilities:
Responsible for lastmile customer experience and cost being responsible for daily and weekly On Road planning.
Manage and develop a team of logistic schedulers to achieve teams goals and their personal development.
Use datadriven decision making to achieve daily operational excellence.
Make decisions and execute in a fastpaced environment.
Leverage quantitative analysis to identify best practices that improve customer cost and delivery partner outcomes
Develop processes and systems to achieve metrics often requiring spy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Maintain a full understanding of workflow and daily metrics goals
Review and update SOPs as required
Ensure successful performance in your business area through tracking and reporting metrics
Associates or Bachelors Degree and/or prior Amazon experience.
Experience with planning standard work practices and performance metrics.
Strong logical thinking analytical skills and problem solving skills.
Candidates must be flexible to work a variety of hours as business demands such as weekends and public holidays
Intermediate working knowledge of Excel
Ability to communicate effectively (written and verbal) across various levels of an organization.
Fluent in oral and written communication
You can make decisions and execute in a fastpaced environment.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Experience taking part in a Kaizen event in a similar environment.
Demonstrates problemsolving and analytical skills.
Experience leading teams.
Capable of providing direction to team members using independent judgment.
Organization and time management skills.
You enjoy analytical work and using data to provide thoughtprovoking and workable solutions. Data is what you look to when given a problem to solve.
You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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