Salary: $68328.21 $83259.28 annually
Type: Regular full time full benefits
Application deadline: March 24 2025
Onsite Location:
2087 Hotel Circle South 92108 (Manager unit is a 744 sq. ft. studio)
Department: Property Management & Maintenance
Benefits include but are not limited to:
- 9/80 Compressed Work Schedule (office closed every other Friday)
- 14 paid holidays
- Employer paid pension contribution of 14 to base salary
- 457 taxdeferred savings plan
- Social security exempt
- Tuition reimbursement up to $5000 annually
- Sharp PPO or HMO Plan Kaiser Permanente HMO Plan
- Dental
- Vision
- Flexible spending account
- Health and wellness perks
- Rewards & Recognition program
To see full benefits package please visit:
SDHC
The San Diego Housing Commission (SDHC) is an awardwinning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council in its role as the Housing Authority of the City of San Diego oversees SDHC. SDHC helps pay rent for more than 17000 households with low income annually; is a leader in collaborative efforts to address homelessness such as the Community Action Plan on Homelessness for the City of San Diego and SDHCs homelessness initiative HOUSING FIRST SAN DIEGO which has created more than 11000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing with more than 23000 affordable units in service in the City today with SDHCs participation.
About the Department
The Real Estate Operations division contains theProperty Management(PM)andAsset Management(AM) departments. Together the Property and Asset Management departments are responsible for effectively and strategically managing over 2200 units scattered across over 150 properties.
About the Position:
Position will be the secondary property manager and will take work direction from the primary property manager.
Responsible for the daytoday management of the Commissions rental properties involving considerable contact with applicants tenants contractors vendors and others and exercises independent judgment and discretion in a variety of circumstances. Incumbents should be available as needed on a 24hour basis and reside at the assigned site (Presidio Palms) while actively fulfilling the role of this position. The right to use an apartment unit is an incident to and a condition of employment with the Commission. The manager unit is one bedroom and utilities are included. At the employers request or due to agency requirements the Onsite Property Manager may be asked to move to another unit within the complex or another Commission owned property.
The position serves the assigned team and will report to the Regional Manager. This position is critical for SDHC owned properties as the Property Manager will interact daily with residents and frontline staff to address all aspects of the resident lease administration and unit property upkeep of SDHC owned assets. The incumbent will work independently most of the time but will also work with a large team from timetotime. The ideal candidate will have thorough working knowledge of basic property management rules and regulations be a quicklearner resourceful and possess the ability to independently prioritize work. A Maintenance Technician will report to the successful candidate.
Examples of Essential Job Functions:
- Manages all aspects of an assigned unit including cash flow analysis budget preparation and monitoring contract monitoring advertising and marketing tenant retention and tenant relations; implements house rules as well as policies and procedures.
- Supervises directs and evaluates maintenance and other assigned personnel reviews leave requests addresses employee concerns and problems directs work counsels regarding work related matters disciplines and completes employee performance appraisals; assists in conducting and preparing training materials for staff training sessions; manages and coordinates staff and resources to accomplish property goals and objectives.
- Screens and approves or rejects prospective residents; reviews all rental applications and lease forms; explains lease documents; reviews and approves all new leases; prepares and processes lease terminations; makes independent determinations regarding the suitability of tenant evictions and renders recommendations for filing of Unlawful Detainers; performs evictions as required and represents Commission at court proceedings and informal hearings as necessary; ensures that lease files are complete and that correct entries are posted.
- Monitors the market and assists in developing an effective lease renewal program with a focus on ensuring full occupancy; develops and implements strategies to market property and successfully achieve leasing goals.
- Implements and assesses effectiveness of property marketing strategies and makes independent judgments in the implementation of these strategies.
- Monitors the HOME program in accordance with the US Department of Housing and Urban Development (HUD) requirements and guidelines; maintains a waiting list for the program with eligible candidates and ensures eligibility upon movein.
- Reexamines the income and composition of resident households annually to determine if residents unit size is appropriate and whether the resident is within the State income limits.
- Attends to resident requests; reviews analyzes and consults with Housing Supervisor regarding tenant issues and resolutions.
- Develops a yearly budget and ensures that projects operate within the approved budget; maintains inventory records; submits purchase requests monitors expenditures and keeps expenditures within budget; prepares and submits reports; reviews and monitors accounts receivable; responsible and liable for a petty cash fund.
- Reviews accounts receivable reports regularly and conducts and documents collection activities for all delinquent accounts; reviews accounts collects rents and other charges when due and ensures that all funds collected are documented properly; makes any necessary adjustments (e.g. requested deposit refunds).
- Reviews and analyzes financial needs and trends for the fiscal year; tracks expenditures on an ongoing basis; submits budget variance reports regularly.
- Interacts with tenants guests and invitees including without limitation ensuring all incident reports are documented in a timely manner; exercises independent judgment in dealing with problems arising on or around Commission property including without limitation making decisions regarding complaint resolution emergencies criminal activity etc.
- Conducts inspections of properties and generates work orders; prioritizes and disperses work orders; documents all damages to property; ensures all assigned work orders are accomplished; reviews and conducts followup procedures on maintenance work orders to ensure that work orders are completed satisfactorily and in a timely manner.
- Determines and authorizes work orders requiring outside contractors and monitors the progress of contracted work coordinates work of contractors and vendors and ensures contracted work is inspected for quality; escorts contractors and other workers on site; monitors completion of maintenance requests to minimize vacancy turnaround time.
- Responsible for the preparation and distribution of inspection notices. Inspects vacant units to ensure rental readiness; performs moveout inspections to assess condition of vacated units and monitors the units progress to ensure that makeready safety and cleaning processes are all performed effectively and efficiently; ensures makeready units are completed within 7 days of moveout.
- Initiates and implements policies and procedures to achieve and maintain a high standard of resident service and resident communications; oversees tenant activities; cultivates tenantmanagement relations.
- Ensures that assigned properties present an aesthetically pleasing appearance in accordance with established property management standards; ensures grounds common areas and community spaces are clean wellmaintained and present excellent curb appeal.
- Regularly patrols residential sites and related facilities such as laundry rooms parking lots trash areas grounds and common areas to observe safety security or maintenance problems.
- Adheres to all Federal State and local laws related to the operation of the property (e.g. Fair Housing ADA Equal Employment Opportunity OSHA) as well as all Commission policies and procedures.
- Under the guidelines of Commission policies and procedures ensures that staff understands and conducts themselves and agency business according to policy and according to State and Federal Laws and regulations.
- Maintains and reviews agency vehicle inspection forms.
- Turn vacant apartment to make ready for new occupants
- Performs other duties as assigned.
Typical Qualifications
Knowledge of:
- Applicable Federal State and local laws regulatory codes ordinances and procedures relevant to assigned area of responsibility (i.e. leasing of residential housing units).
- Principles and practices of employee supervision including work planning assignment review and evaluation and the training of staff in work procedures.
- Principles and practices of tenant retention and relations.
- Basic financial record keeping budget preparation and variance reporting marketing contract administration and related practices and procedures.
- Recent and ongoing developments current literature and sources of information related to the operations of the assigned programs.
- Recordkeeping principles and procedures.
- Modern office practices methods and computer equipment and applications related to the work.
- English usage grammar spelling vocabulary and punctuation.
- Techniques for effectively representing the Commission in contacts with other agencies community groups and various business professional educational regulatory and legislative organizations.
- Techniques for providing a high level of customer service by effectively dealing with the public vendors contractors and Commission staff.
Ability to:
- Plan organize assign review and evaluate the work of staff; train staff in work procedures.
- Prepare clear and concise reports correspondence policies procedures and other written materials.
- Interpret explain and ensure compliance with applicable Federal State and local laws regulatory codes and ordinances and Commission policies and procedures.
- Maintain confidentiality of sensitive personal information of applicants current and former residents and other matters affecting tenant relations.
- Maintain accurate files and records.
- Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work set priorities and meet critical time deadlines.
- Operate modern office equipment including computer equipment and specialized software applications programs.
- Use English effectively to communicate in person over the telephone and in writing.
- Use tact initiative prudence and independent judgment within general policy procedural and legal guidelines.
- Establish maintain and foster positive and harmonious working relationships with those contacted in the course of work.
Education and Experience:
- Equivalent to the completion of the twelfth 12th grade and two 2 years of responsible property or apartment management and supervisory experience or an equivalent combination of training and experience. 35 years of Affordable Housing and Supervisory experience highly preferred.
Licenses and Certifications:
Possession of or ability to obtain a valid California Drivers License by time of appointment.
Physical Demands:
Must possess mobility to work in a standard office setting and use standard office equipment including a computer; to operate a motor vehicle and to visit various Commission and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend stoop kneel reach push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift carry push and pull materials and objects up to 25 pounds.
Environmental Elements:
Employees partly work in the office and partly in the field and are exposed to loud noise levels cold and hot temperatures inclement weather conditions road hazards mechanical and/or electrical hazards and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.
Commitment to Diversity
Were about people. At SDHC Diversity Equity Inclusion and Access are embedded in our values mission and culture. We make an intentional effort to provide equitable access to our programs and services and foster a diverse and inclusive workplace and community. Diversity and inclusion are catalysts for meaningful change. We encourage and welcome diverse approaches and points of view from employees customers and our community as we continuously improve our programs projects and policies.
Equal Employment Opportunity
We provide equal employment opportunities to all applicants for employment and prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Reasonable Accommodations
The San Diego Housing Commission will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact the Human Resources Department at.
Required Experience:
Manager