Quality Control QC Specialist - Houston Office
Quality Control QC Specialist - Houston Office
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Job Description
This newly created position with in Longbridge (LBF) is a Quality Control (QC) Specialist Servicing (QC Specialist). The main responsibilities are but not limited to: reviewing loans that are in the LBF servicing portfolio to ensure compliance with the Federal Housing Administration (FHA) Home Equity Conversion Mortgage (HECM) QC Program as found in HUDs Handbook 4000.1 Section (V)(a)3(e). This is accomplished by working directly with LBFs subservicer LBFs Servicing and various other departments within LBF and its vendors. The QC Program review must cover the entire lifecycle of HECM in servicing.
Primary Job Duties:
- At minimum the QC Specialist must understand servicing and its lifecycle to include but not be limited to; document retention complaints fees transfer of servicing draws/reimbursements force placed taxes/insurance early default prevention/loss mitigation claims foreclosure REO property preservation and general HECM servicing activities.
- The QC Specialist will work with the subservicer to get monthly loan volume details from the prior month to calculate the required sample amount and loans to be included in compliance with the FHAs QC Program.
- The QC Specialist will work in various systems such as; BOSS ReverseServ FHAC HERMIT and Insight.
- The QC Specialist will use 3rd party vendor software to complete their thorough review of each QC population and work with the Servicing Department as findings arise.
- The QC Specialist will maintain all QC results via TRK/Insight Software as the system of record for the QC Program.
- The QC Specialist will be responsible for responding to any audit requests regarding the Servicing the QC Program and/or its performance/compliance results.
- Staying up to date with all FHA and other state regulatory requirements as it impacts the servicing of HECM loans.
Qualifications :
Required Experience:
- 25 years Reverse Mortgage Servicing experience required
- Understanding of the FHA Handbook 4000.1 as it relates to Servicing HECM loans
- Experience with various systems such as BOSS ReverseServ FHAC HERMIT Sharepoint Excel and Microsoft Teams.
Additional Information :
- Full benefits
- 401(k) with company match
- Paid time off
- Working in a growing and dynamic industry
- LBF is an EEO/AA/Vet/Disabled Employe
- Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites set the estimated salary not Longbridge Financial.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
