Patient Finance Officer
Patient Finance Officer
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Salary Not Disclosed
1 Vacancy
Job Description
We currently have an opportunity for an experienced Patient Finance Officer to join our team on a parttime basis. This is a varied role responsible for quoting payments invoicing and lodging of all patient services.
Your responsibilities will include (but are not limited to):
- Facilitation of informed financial consent including preparation of Fee estimates and consultation with patients
- Liaising with and lodging claims to external bodies such as Medicare
- Processing payments for invoices raised
- Detailed note taking of all patient interactions in the appropriate systems
- Ensuring all nonclinical patient finance questions are answered in an efficient manner
- Referring and followup of any clinical queries with the appropriate departments
- Responding to phone queries voicemail messages and inbox enquiries
Qualifications :
This role will suit a good alrounder someone who has solid administration experience and enjoys variety in their work. The patient finance team provides key support internally as well as to our patients you must be someone who works collaboratively and really cares about what you do.
To be successful you will have;
- Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
- Working knowledge of Medicare processes and rules preferred
- Excellent customer service and interpersonal communication skills
- Ability to organise and prioritise work effectively within a busy and demanding environment
- Available for team relief across a 5day working week between the hours of 7am to 3:30pm
- Strong skills in the Microsoft Office Suite particularly Excel
- A positive attitude and approach to work with a commitment to excellent service and accuracy
Additional Information :
Working for Genea
Genea is all about people the team that you work with and the patients we are so passionate about providing the best possible outcomes to. Regardless of your role everyone in the business plays a part in this. Join an organisation that is constantly evolving and trying to do better we have a very open culture that fosters innovation.
We work hard to look after our staff we value our people and their wellbeing. Genea is a certified Family Friendly Workplace we offer flexible working hours a hybrid work model (work between home and the office) and a range of benefits including our wellbeing program (good for you) social club leasing options corporate insurance discount and support options (EAP Parents at Work).
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
