Business Analyst - Commerce
Business Analyst - Commerce
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Job Description
This is a brilliant opportunity for a commercially astute and technically curious Business Analyst to join our growing digital consultancy team. Working closely with our Lead Technical Consultant youll support the design and delivery of cuttingedge digital commerce solutions across a range of industries.
Youll play a key role in shaping projects from the ground up supporting presales conversations discovery workshops feasibility assessments and requirements gathering. Youll help ensure our solutions are not only technically sound but aligned to business objectives and commercial value.
What Youll Do:
Support client engagements: Engage with key sales stakeholders to gather and document business requirements. Assist in running discovery sessions workshops and stakeholder interviews to surface requirements challenges and goals.
Define scope: Break down highlevel ideas into clear structured deliverables helping to shape project scope timelines and work breakdown structures.
Document and communicate: Produce clear and concise documentation including user stories functional specs and acceptance criteria that can be easily understood by both technical and nontechnical teams.
Stay curious and current: Keep a pulse on trends in digital commerce customer experience and relevant technologies and share your insights with the team.
Collaborate crossfunctionally: Act as a translator between technical teams and client stakeholders ensuring alignment across delivery commercial and strategic goals.
Support estimation and planning: Assist with sizing up effort and complexity in project estimations contributing to Statements of Work and resource planning.
Requirements Gathering & Analysis: Analyse and map business processes workflows and system requirements. Develop use cases user stories and functional specifications. Collaborate with internal and external teams to understand data dependencies and system integrations.
Qualifications :
Technical presales experience: Youve had 3 years in a digital or eCommercefocused environment in a business analyst product or consulting role and youre ready for more responsibility.
eCommerce knowledge: You have a broad understanding of the eCommerce landscape and applications across multiple sectors covering B2C B2B and D2C etc. with the ability to translate complex technical concepts into clear business solutions.
Businessmeetstech mindset: You understand the importance of balancing technical feasibility with commercial value and can confidently assess both sides.
Clear communicator: You can distil complex ideas and present them clearly to different audiences whether youre writing a user story or explaining a feature in a workshop.
Analytical and logical: Youre detailoriented logically minded and great at breaking down problems into actionable parts.
Collaborative and adaptable: You enjoy working with others building relationships across teams and clients and are always open to learning something new.
Commercially aware: You understand how your work feeds into the bigger picture budget value ROI and how to align your recommendations with business goals.
Enterprise knowledge: experience with endtoend enterprise eCommerce and customer experience solutions with complex requirements; for example order fulfilment (preferably with OMS experience) omnichannel marketplace ERP Integrations etc.
Core eCommerce experience in at least one platform is essential; including;
Adobe Commerce / Magento
Spryker
CommerceTools
Scayle
Shopify
BigCommerce
SAP Commerce / hybris
VTex
Salesforce Commerce Cloud
Experience of other related platforms would also be beneficial; for example:
Adobe Experience Cloud
Bloomreach Klaviyo (or similar CXP products)
FluentCommerce OneStock (or similar OMS products)
Contentful Acquia (or similar CMS Products)
Akeneo (or other similar PIM products)
Algolia Klevu (or other similar product discovery products)
Additional Information :
Benefits
Competitive salary
25 days paid holiday
Health & Dental Insurance
The chance to be part of a growing global team
Be part of a fun and collaborative working environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
