Banker Universal Francistown
Banker Universal Francistown
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Job Description
To take demand from personal banking customers (including Private and Prestige segments) and SE Lifestyle customers for any banking matters ranging from product questions to customer account activities as well as personal and business account opening whilst forming an accurate assessment and understanding of that demand in order to act on it in a oneanddone manner that consistently delivers what matters to the customer within product and legislative (e.g. FAIS) parameters.
Qualifications :
Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Client Coverage
Personal and Private Banking
57 years
Relevant FAIS qualification coupled with FAIS experience and operates without supervision. Previous experience within a branch banking or contact centre environment with good understanding of bank processes policies and products.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Providing Insights
- Showing Composure
- Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
