Transition Manager Wealth
Transition Manager Wealth
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Job Description
Job Description
This is a hybrid role with a mix of remote and inoffice working
Current work authorization for Canada is required for all openings.
Who We Are
At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best both personally and professionally.
Fidelity Wealth is a new wealth management service designed to support financial advisors with their succession planning and transition to retirement. Our mission is to help financial advisors achieve their own retirement goals with confidence knowing that their clients will continue to be offered professional financial advice and leading investment management solutions.
To learn more about Fidelity Wealth please visit: Youll Do
The Transition Manager will be responsible for planning managing and executing retiring advisor transitions ensuring a seamless client onboarding and transition experience
The successful candidate will manage advisor relationships and provide onsite support for all aspects of the transition including client communications documentation and training. This individual will be proactive in identifying opportunities to add value to client relationships and improve processes.
The Manager will work closely with internal teams management and support teams along with custodian to ensure a unified and smooth transition process. This position requires the candidate to be licensed as a Registered Representative (RR) and requires 57 years of relevant experience in wealth management or financial services.
How Youll Make an Impact
Transition Planning and
Lead the planning and of advisor transitions ensuring alignment with the organizations strategic goals.
Conduct transition meetings with advisor to prepare them for onboarding and set expectations.
Coordinate all departments to ensure the seamless of the transition and a focus on the end goal.
Tracking progress of transition projects; identifying risks and proactively managing them to resolution.
Proactively identify opportunities to enhance client relationships and the overall transition process
Advisor Support and Onboarding
Oversee the client onboarding process ensuring smooth transitions and integration of new clients.
Provide onsite support during transitions to assist with client communications documentation preparation and training.
Ensure high client satisfaction and smooth onboarding processes by monitoring feedback and implementing necessary improvements.
Act as a subject matter expert on AML/KYC Account Opening and Maintenance functions
Process Improvement and Client Satisfaction
Contribute to driving process and operational improvements within the transition program ensuring efficiency and alignment with best practices.
Oversee wealth support team members providing training and guidance to ensure excellent service delivery.
Stay updated on industry trends and regulations implementing adjustments to improve client satisfaction.
Continuously improve processes to enhance the client experience and monitor satisfaction metrics to ensure consistent results.
Develop a strong culture of operational controls policies and procedures to ensure effective and efficient operations
Provide training coaching and mentorship to junior team members
What Were Looking For
University degree in Business Commerce Finance/related fields or equivalent work experience
57 years of relevant experience in strategy and transition planning within the wealth industry
MBA CIM CFA or CFP is an asset
Must be registered as an Registered Representative (RR) with CIRO
Must have Canadian Securities Course (CSC) & Conduct and Practices Handbook (CPH) along with Wealth Management Essentials (WME)
Experience with the following is an asset: Broadridge/Dataphile Conquest Morningstar Portfolio Aid
What Youll Need
Strong organizational skills attention to details
Indepth knowledge of the wealth management industry and regulatory requirements.
Strong communication skills with the ability to engage with clients directly and manage escalations.
Strong focus on process improvement and operational efficiency
Skills in leadership through influence
Fidelity Benefits and Perks!
100 remote and hybrid work arrangements
Competitive total compensation package
Opportunity to participate in Fidelity profitsharing program
Company contributes into your RRSP without a matching requirement from you
Health benefits and coverage with no requirement for employee paid premiums including up to $5000 for therapy
Health Care Spending Account
TELUS Health Virtual Care app
Health and Fitness Reimbursement
Up to $650 for home office equipment
Generous time off policy
2 paid days annually to volunteer
Access to over 11000 training and development courses
Tuition reimbursement
Monetary awards for completing a required designation
Annual dues reimbursement for professional designations
Pregnancy/Parental/Adoption Leave Fidelity will topup to 100 of your salary for a period of25 weeks
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legallyprotected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top FamilyFriendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) Best Place To Work
o HRD 5Star Benefit Program
o HRD 5Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award Future of Work Strategy
TalentEgg National Recruitment Excellence Award Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
Manager
Employment Type
Full-Time
