Program Manager for Thesis Dissertation
Program Manager for Thesis Dissertation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the Opportunity
JOB SUMMARY
Under the direction of the Associate Director of Operations the Dissertation Program Manager in the College of Professional Studies provides outstanding program management for doctoral programs. The primary focus of this position is to ensure quality program delivery of all aspects of the dissertation excellent customer service and support to students and faculty. Responsibilities include serving as a liaison for internal stakeholders such as CPS Marcomm registrar advising and admissions; collaborating with advising operations and lead faculty on dissertation committee assignments; tracking monitoring and milestone schedules and other program administrative responsibilities to support a firstclass student experience and a lifelong learning connection with the university.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
60 Program Operations
- Document tasks responsibilities in best practice efforts for continuous improvement of operational procedures and business continuity.
- Work with advising to determinedissertationcourse sections and corresponding CRNs needed for students registering fordissertation
- Create and maintain a spreadsheet/other tracking system of student milestone completion by chair
- Coordinate the process of verifying and collecting milestone information from chairs at the start and end of each term.
- Facilitate the process of bulk uploading milestone information from chair rosters into banner or salesforce.
- Maintain accurate student rosters in eportfolios
- Upload new students (from 0265 into eportfolios at the start of fall winter spring
- Maintain a public calendar ofdissertationdefenses
- Serve as the Proquest administrator which involves corresponding with students on any final formatting requirements for upload to Proquest
30 Faculty Relations
- Field parttime faculty inquiries regarding Program College and University policies and best practices related to the dissertation
- Serve a liaison role for faculty connecting them to relevant College and University resources stakeholders and departments
- Maintain accurate chairing records of faculty credentials dissertation chairing contract history and availability
- Maintain accurate second reader records of faculty credentials second reader contract history and availability
- Engage in ongoing communication with faculty to convey important dates deadlines and important updates.
10 Program Liaison
- Serve as first point of contact and program representative for internal stakeholders such as Career and Academic Coaches Learner Services Admissions Canvas Academic Technology Services Registrars office NU Bookstore and campus staff across the global university system
- Assist faculty in accessing Canvas shells or equivalent system
- Collaborate with program managers advisors faculty leadership and operations staff to share best practices provide troubleshooting and support and ensure dissertation scheduling and staffing efficiency
MINIMUM QUALIFICATION
- Bachelors degree with two to three years of experience in higher education preferably with adult learners or in a high customer service environment required.
- Must be highly collaborative and able to work well with multiple constituencies: students faculty academic coordinators and program offices from Deans to support staff.
- Exceptional customer service skills.
- Teamwork and strong organizational and interpersonal skills are essential.
- Ability to balance multiple timelines and priorities.
- Attention to detail a must.
- Strong Microsoft Office skills required.
- Experience with Salesforce Workday and Banner a plus.
Position Type
Academic AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107SExpected Hiring Range:
$52821.00 $74607.75With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Required Experience:
Manager
Employment Type
Full-Time
