Service Dispatch Substation Operator - Training Development Specialist

Job Summary

PSE&G is seeking a new member for the Technical Training team within the Transformation & Centralized Service organization at our Edison NJ location. The team performs analysis design development and evaluation of technical training for PSE&Gs Electric Distribution LOB clients. The successful incumbent will advance the training that supports a safe skilled and efficient utility work force working in concert with a team of training professionals for PSE&Gs Substation Operator and Service Dispatcher occupational groups. This role has a specialty of electric distribution system Service Dispatching and Substation Operations in accordance with job specifications contract obligations Technical Manuals and regulatory requirements with a special focus on Safety Tagging / Energy Control Procedures.

Job Responsibilities

The incumbent must enjoy providing client service be a team player and excel in communicating both verbally and in writing. High attention to detail and excellent organizational skills are also important for effective collaboration with fellow instructors and the entire Technical Training team. The position works with process owners and process improvement managers across the utility to establish process efficiency. Therefore the position requires strong internal and external relationship building skills and behaviors.

The role is responsible to conduct the instruction and learning evaluation required to provide apprentice and incumbent employees & contractor personnel (as required) with the knowledge and skills necessary to perform operations installation and maintenance service in accordance with job specifications contract obligations and regulatory requirements.

Incumbent must be available in case of a storm emergency by periodically being on call for assignment by the Emergency Operations Center (EOC).

Job Specific Qualifications

Required:
High school graduate or GED
Minimum of 5 years utility experience
Must have a minimum of five years in the specific specialty listed in the job summary with demonstrated knowledge of training.
Ability to learn and apply training and development processes of analysis design development evaluation and alternative delivery methods including automated computerbased applications.
Must be proficient in use of Microsoft Excel Power Point and Word
Strong oral and written communication skills.
Possess a valid U.S. drivers license and maintain a safe driving record

Desired:
BS / BA degree in education training or instructional design
Knowledge /experience or the ability to learn evolving systems such as assessment facilitation need/task analysis instructional design/development and instructional evaluation
Ability to facilitate joint union / management assessment teams
Supervisory and / or project management related experience
Experience in Learning Management System use and data management / reporting
Experience in alternative training delivery methods including automated computerbased or virtual / augmented reality applications
Process Improvement skills / LSS Green Belt

Minimum Years of Experience

Education

Certifications

Disclaimer

Certain positions at the Company may require you to have access to Part 810Controlled Information. Under the law the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly if the position does require access to this information you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization due to the time it takes to obtain authorization from the government we will likely not be able to further proceed with an offer.