Provider Specialist Promise NYC
Provider Specialist Promise NYC
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Job Description
Job Details
ORGANIZATION DESCRIPTION
Founded in 1965 the ChineseAmerican Planning Council Inc. (CPC) aims to promote the social and economic empowerment of Chinese American immigrant and lowincome communities. Today CPC is the nations largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City including early childhood education schoolage care youth services workforce development community services and senior services. CPC strives to be the premier social service and leadership development organization. In 2017 CPC launched Advancing Our CommUNITY its organizationwide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022 our core programs and emergency services reached 200000 people living in all five boroughs and all 51 city council districts. In the summer of 2022 CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for inlanguage and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information please visit: SUMMARY
Reporting to the Program Supervisor the fulltime Provider Specialist will assist with a grantfunded project to connect families in Queens to receive child care assistance and enroll them in highquality child care programs. The Provider Eligibility Specialist utilizes high level interpersonal and problemsolving skills to identify and screen families for child care assistance connect families with child care providers as needed track children enrollment and maintain project data.
ESSENTIAL RESPONSIBILITIES
- Collaborate with agency staff and community service providers to identify families in need of childcare assistance
- Engage child care providers to maintain frequent commination with the team and families
- Schedule appointments for screening and completing childcare applications
- Support in screening families for eligibility utilizing a standardized tool
- Assist families to connect with childcare providers as needed
- Facilitate distribution of available funds to assist families
- Utilize excellent communication skills to engage families troubleshoot and assist them with successfully using assistance
- Participate in community and outreach events in Queens to promote the grantfunded child care assistance to the community members in Queens
- Track funds distribution and childcare enrollment
- Maintain additional project data as needed
- Attend meetings with project team funder and stakeholders
- Conduct site visits to child care programs as needed
- Any other duties as assigned by the Supervisor
QUALIFICATIONS
Education and Experience:
- Associate or bachelors degree preferred
- Experience in community engagement or other forms of direct service
Skills and Competencies:
- Ability to build and maintain close daily professional interactions and relationships
- Ability to effectively communicate with families child care providers collaborators and community members
- Excellent telephone and email etiquette
- Proficient in data entry and MS Office tools: Word and Excel
- Demonstrated cultural competence and cultural sensitivity with colleagues and community members
- Highly dependable and flexible
- Bilingual in English Spanish and/or Chinese preferred
- Ability to work independently take initiative and be selfmotivating
- Ability to work in an office setting with a computer and phone
Additional Requirements:
- Some travel required to engage with families and community service providers within Queens
- Ability to work on some Saturdays
COMPENSATION & BENEFITS OVERVIEW
- $24.73 $26.38 per hour; 35 hours per week with occasional evenings and weekends
- CPC offers a competitive and comprehensive benefits package including but not limited to generous paid time off (holiday sick and vacation time) Medical Dental Vision Basic Life Insurance Coverage Commuter Benefits and a 403(b) Retirement Plan
HOW TO APPLY
Interested individuals should submit their resume along with a cover letter addressed to Andres Moreno when applying online via CPCs website: or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to with any questions or further inquiries.
CPC is an Equal Opportunity Employer. CPC values a diverse equitable and inclusive workplace and strongly encourages women BIPOC immigrants LGBTQ individuals with disabilities and veterans to apply.
Required Experience:
Senior IC
Employment Type
Full-Time
