General Manager
General Manager
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$ 60000 - 90000
1 Vacancy
Job Description
- 401(k)
- Employee discounts
- Paid time off
- Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
- Manages the staff of GSS to ensure high productivity excellent performance and positive employee satisfaction.
- Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
- Interacts with the Deck Supervisors on issues related to class scheduling student progress customer service and employee performance and training.
- Provides sales and marketing training to all qualified sales staff.
- Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
- Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
- Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings class scheduling reporting and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction.
- Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
- Maintains current certifications and stays uptodate professionally on the aquatics and management field.
- Schedules staff and manages payroll.
- Fulfills other duties and responsibilities as assigned by the Employer.
- College Degree required. Bachelors degree in business administration communications or equivalent is desired.
- Certified Pool Operator (CPO) certification is ideal and will be required for the position.
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
- Experience with Customer Relationship Management (CRM) software and sales tracking.
- Experience with payroll systems and employee scheduling software.
- Excellent leadership communication and interpersonal skills.
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community.
- Passion for customer service and a commitment to upholding Goldfish Swim Schools core values (Integrity Compassion Trust Accountability and Fun).
- Some evenings until 8pm 3/week) and one weekend day per week 5 hour shift done by 2pm).
- Must pass background examinations (included with training).
- Experience as a youth sports instructor/coach camp counselor or aquatics instructor/supervisor is preferred. Ability to work with children.
- Strong aquatics background including instruction and lifeguard experience is desired.
- Experience hiring managing and training teams.
- Business experience in membership sales is ideal.
- Experience with payroll systems and employee scheduling software.
- Experience with maintenance of pool equipment and pool sanitation systems.
- Ability to work collaboratively with crossfunctional teams and thrive in a fastpaced environment.
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community.
- 401(k)
- Health insurance
- Employee discount
- Flexible schedule
- Paid time off
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Director
Employment Type
Full-Time
