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You will be updated with latest job alerts via emailAn Amazing Career Opportunity for Senior Software Engineer
Location: Bangalore India (Hybrid)
Job ID: 36771
Profile Summary
The Partner Services Team
Within the Consumer Authentication Business Unit the Partner Services team helps to grow and expand our business by designing building and supporting integrations between HID Consumer Authentication Products and thirdparty strategic ecosystems (Technology Partners).
The integration components are designed so that the integrations are repeatable add value simplify/obfuscate complex technology and importantly reduce the time and effort required of the partner to realise the value of their customers investments in both HID and the Technology Partner.
To provide our customers and partners with the best possible service it is imperative that Partner Services aligns closely with our technology partners understands their business model & vision and defines a shared strategy for joint collaboration in conjunction with the technology partner. In collaboration with sales solution marketing product and technical presales teams; Partner Services are responsible for identifying and engaging with new technology partners to increase HID Globals addressable market share. Partner Services will serve as a conduit between the BU & partners to influence the strategic technology direction to help shape the BU portfolio vision & strategy.
It should be noted that Technology Partners often have their own partner program or ecosystem (referred to as Integration Partners). The Integration Partners are involved in all phases of the end customer sales cycle this could be from the specification of the solution the customisation of the solution to meet customerspecific requirements implementation and configuration of the solution integration with thirdparty vendors and the support of the end to end solution thereafter. It is therefore also the responsibility of the Partner Services team to enable strategic Integration Partners.
Integration Partners are already experts on the solution provided by the technology partner but may lack the direct knowledge and skills on the HID Consumer Auth portfolio.
The Partner Services team are responsible for:
Onboarding Training and enabling Strategic Integration Partners
Educating strategic Integration Partners on HID Products along with the integration components developed by the team
Assisting strategic Integration Partners and HID Professional Services with the installation configuration and support of the integration components
Documenting and Testing integrations to ensure that they function as required
Gathering feedback from strategic integration partners on the integration components and other HID Products and passing this to the relevant teams for action
Supporting the strategic integration partners and technical services teams with critical customer issues
Ensure alignment with a partner by defining successful outcomes/measures for engagements.
Enabling HID Consumer Authentication
Educating HID Technical teams on the integration components develop by partner services
Assisting HID Professional Services with the installation configuration and support of the integration components
Implementing troubleshooting tools and processes to aid in the troubleshooting process by third parties
Assisting in the presales cycle as required
Who are we
HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.
We are a hightech software company headquartered in Austin TX with over 4000 worldwide employees.Check us out: and HID Global Bangalore
At HID Global we are a bunch of passionate Engineers working on a product that helps integrating multiple physical access controls and logical access systems for Identities. Our product provides a common way of provisioning cards and access to identities across the organisation. We work on exciting integration and design problems using latest Microsoft Technologies in an inclusive environment. It is a great place to make a career learn and have develop bestinclass access control and authentication solutions that help governments and organizations stay ahead of an everchanging threat landscape. Most of our products are supported on both on premise and cloud environments. Our products protect more than 85 million user identities and issued more than 50 million credentials to date.
It is a great place to become security domain expert and work on latest technologies.
Identity and Access Management Solutions (IAMS)
HIDs Identity and Access Management Solutions Business Area:
HID Global IAM products protect more than 85 million user identities.
HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global we understand that no person device or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in riskbased multifactor authentication leads us to secure user identities in converged access environments and drives the need to expand implementations with our industryleading digital certificates and PKIaaS solution to manage them at scale.
Duties and Responsibilities include the following. Other duties may be assigned.
The role of Senior Software Engineer is a key contributor towards developing the integration components between HID Products and our ecosystem whilst also mentoring more junior resources. You are expected to own the development of the integration components from design to delivery.
Technical Skills:
Must poses expert level understanding of core and internet banking platforms
Excellent Windows Server and Linux skills (Preferably RedHat CentOS or Ubuntu)
Excellent Development skills and understanding of the following Java Python C Perl Javascript
Good knowledge and exposure to databases (Oracle or Postgres)
Good knowledge and exposure to least two of the following Web Application Servers Firewalls Databases Proxy servers or Load Balancers.
Must be able to explain and demonstrate an expert understanding of the following: FIDO PKI OAUTH OATH OpenID Connect TLS
An excellent understanding of containersiation platforms such as Docker and Kubernetes
Ability to read and interpret technical journals specifications international technical standards and regulations.
Your responsibilities include:
Technology Partners
Designing building documenting and supporting integrations between HID Consumer Authentication Products and thirdparty strategic ecosystems (Technology Partners).
Implementation Partners
Support Integration Partners with their development activities
Educating strategic integration partners on HID Products and the integrations created by the Partner Services team
Sales Support
Answering the technical questions posed around HID Products or the associated ecosystem
Helping sales and the customer navigate any technical objections they may have regarding the use of HID products platforms and solutions.
Technical Services
Provide technical assistance and knowhow to the Professional Services team during project delivery if so requested
Enable Technical Support to troubleshoot potential issues with integration components provide technical support with the tools required to debug potential issues and provide 3rd line support and sustaining to the Technology Partner Integration Partner and HID Technical Support
Work in collaboration with the Consumer Authentication PreSales team to educate and assist them with potential customers
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Must be Fluent in English additional languages are an advantage
Excellent communication and presentation skills
Excellent writing skills
Must have the confidence and technical prowess to represent HID Global as the Subject Matter Expert on HID products and solutions
An indepth understanding of software development lifecycle and methodologies
An indepth understanding of how IT security products are applied in the market to address needs such as identity management identification authentication digital signing of transactions single signon access control nonrepudiation privacy and confidentiality
Passionate about IT and IT Security
Education and/or Experience:
At least five years experience in I.T. Security specifically within financial services
At least five years of development and architecture experience years
Technical degree (BSc Computer Science Engineering or equivalent experience)
CISSP Certification would be advantageous to the prospective candidate
Industry Standard IT/Security Industry Certifications are useful
Customer Expectations:
This role is a senior software engineer role whilst also being a customer and partnerfacing role. You are expected to interact with various levels of an organisation. You are required to adapt your messaging to suit an audience ranging from technical resources business consultants subject matter experts to all levels of management.
You are expected to dress appropriately and be representative of HID Global.
Respond quickly to customers/partners/internal requests with accurate information and advice
Professional and credible demeanor; personable
Knowledgeable and resourceful; source of expert guidance
Knows when to escalate issues within internal management structure
Knows how to target the right conversation at the right person(s) in the customer organisation at the right point in the sales cycle
Travel and fieldwork including international travel
Ability to travel 020 of the time
Why apply
Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or parttime job seekers.
Integrity: You are resultsorientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.
This opportunity may be open to flexible working arrangements.
HID is an Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.
We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.
When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 61000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
#LIHIDGlobal
Required Experience:
Manager
Full Time