What youll do:
- Assist field technicians with equipment installations configurations and setups at customer sites
- Support field technicians during maintenance tasks troubleshooting technical issues and performing repairs
- Help in managing tools equipment and inventory necessary for field operations
- Prepare work areas and ensure all required resources are available for field technicians
- Provide logistical support including loading and unloading equipment transportation arrangements and equipment preparation
- Assist with documenting work activities including service reports equipment inventory and customer communication
- Aid in conducting equipment tests and quality checks to ensure proper functionality
- Assist in providing on site customer support and address customer inquiries or concerns
- Collaborate with field technicians to share information gather data and coordinate tasks effectively
- Maintain a clean and organized work environment both on site and in the vehicle
- Adhere to safety protocols and regulations to ensure a safe working environment
What We Offer:
- A supportive and inclusive work environment that values diversity and encourages innovation.
- Opportunities for professional growth and career development.
- Competitive salary and comprehensive benefits package including generous paid time off 401(k) with company match tuition reimbursement and flexible work schedules.
- Benefits offered include companysponsored medical dental vision and 401(k) plan with company match. Also offered are tuition reimbursement voluntary life disability critical illness accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Fulltime employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company
Minimum Requirements:
- High school diploma or equivalent
- Prior experience in a technical support or customer service roles
Preferred Qualifications:
- Knowledge and basic understanding of the equipment systems or technology that field technicians work with
- Knowledge with common tools equipment and components used in the field
Why Join Us
At ENTRUST Solutions Group we are a community of over 3000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company we provide comprehensive engineering consulting and automation services to various industries including gas and electric utilities telecommunication service providers pipeline operators and industrial companies. We are a forwardthinking organization dedicated to leveraging cuttingedge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement.
We believe in fostering a culture of inclusivity and respect where everyone feels valued and empowered to contribute their unique perspectives. If you are looking for a place to grow your career we would love to hear from you!
Explore More Opportunities: Not quite the right fit Check out all our openings at ENTRUST Solutions Group Careers.
To learn more about ENTRUST Benefits and Culture please visit our company LinkedIn page and follow us at: Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with ENTRUST Solutions Group.
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Required Experience:
IC