Service Co-ordinator
Service Co-ordinator
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Job Description
We are currently seeking a passionate energetic and engaging Service Coordinator to join our team.
Based in Export Park and reporting to the Lead Service Administrator and Planner you will be responsible for planning and executing service repair and maintenance work through the assigned team of Technicians in our South East Branch.
Your main responsibilities will include:
- Planning prioritising and scheduling work
- Planning unplanned breakdown work with the assistance of Field Supervisors and the Service Manager
- Arranging/ ordering subcontracted goods services and equipment.
- Capturing and controlling jobrelated costs by way of Time and Material Trackers in provided systems
- Effectively communicating the planning process and timelines to customers technicians and subcontractors
- Tracking and receiving material orders to facilitate a timely delivery of the Orderbook when requisite components are available.
- Awareness of ISO 14001 and 45001 standards
Qualifications :
About You:
- As a confident well organised and determined individual the successful candidate will also possess:
- Planning experience in a similar role
- Exceptional customer service skills
- Ability to work well under pressure and effectively prioritise tasks
- Excellent interpersonal skills and the ability to communicate effectively with customers suppliers and team members
- Demonstrated ability to plan jobs and develop a work scope
- Excellent time management skills
- Intermediate computer skills with experience working with the Office 365 Suite of products (i.e. Word Excel and Outlook).
Additional Information :
In return you will get:
- Competitive base salary based on experience
- 15 Bonus based on agreed KPIs
- Employee Share Scheme in place
- Great team environment
- Training provided.
Our key objective is to improve the safety productivity and sustainability of our customers operations today and in the future. Get started with a reputable global organisation and apply today!
Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
