Lead Website Product Manager
Lead Website Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary
As Lead Website Product Manager you will play an integral role in redefining the business units online presence and positioning ecommerce as a critical commercial sales channel. You will ensure that the ecommerce site runs efficiently the demands and feedback of customers are heard and releases of new features and improvements meet a set standard. You will be responsible for leading the digital product roadmap making sure it has the flexibility and performance to support the rapid growth of the business. You will work in multifunctional teams to identify and implement continuous improvements across the business units digital real estate. This position calls for a blend of technical skills creativity and forwardthinking.
Roles and Responsibilities
- Support the business unit website ecosystem with a focus on improving customer experience and growing the impact ecommerce has on the business.
- Build and deliver outstanding digital experiences that offer a seamless customer journey between content and physical product.
- Manage a roadmap and strategy for digital experience and ecommerce functionality that balances feature development with longterm scaling.
- Place customers first by performing market research user research A/B testing data analysis and user testing. Translate findings business needs and technological capabilities into realistic user stories digital product requirements and desired outcomes.
- Serve as the voice of the marketing user with technical teams by gathering feedback from marketing users and translating that into actionable requirements. Set up workflows for content creation approvals and version control to empower nontechnical staff to maintain the content on the websites.
- Collaborate with IT by articulating business needs user needs and difficulties in Product Requirement Documents (PRDs)
- Conduct training for newly introduced or revised functionality for internal collaborators like product management customer service and sales. Work with team on customer communications.
- Build cases and analytical insights for developing significantly new ecommerce features by identifying clear problems and success metrics and using data to make informed digital product decisions.
- Support solving problems by analyzing performance fielding inquiries and proposing solutions as they relate to the customers ability to selfserve online.
- Work with business analysts to set up the user acceptance criteria and in ensuring that processes are detailed for digital products.
Qualifications :
Essential
- BA/BS degree in marketing or business or equivalent working experience is required
- Experience with building ecommerce platforms and using content management tools
- Minimum of 3 years of proven handson development experience with multiple web technologies (HTML CSS Bootstrap JavaScript JSP XML Web Services)
- Lead developer experience
- Minimum of 5 years of experience within enterprise content management with deep product knowledge in one or more Web Content Management systems
- Required skills: Proficiency in Microsoft Outlook Word Excel Google Analytics various ecommerce platforms like SAP Commerce Cloud (Hybris) multiple CMS platforms and DAM platforms like Canto
- Expert proficiency in one or more enterprise website platform
- and resultsfocused with emphasis on ontime delivery ability to structure complex work streams and work independently and with teams
- Experience leading projects sophisticated in scope and process implementations in addition to working in matrix organizations
- Strong acuity for web analytics and a knowledge of how critical metrics translate to business value.
Preferred
- Experience in life science or genomics
- Experience using Optimizely
- Experience with CCV2 (SAP Commerce Cloud)
- Preferred skills: Google Drive Docs Sheets Slides O365 MS Teams Asana or other project management software
Proficiencies & Behaviors
- Ability to check assumptions at the door and approach the multiple systems and sites with curiosity
- A selfstarter who can act autonomously while knowing when to check in with colleagues ask for feedback and make adjustments.
- Good communication (both written and verbal) organizational and time management skills
Physical Requirements
Must be able to remain in a stationary position for a prolonged period of time.
Additional Information :
ABOUT LGC
LGC is a leading global life science tools company providing missioncritical components and solutions into highgrowth application areas across the human healthcare and applied market segments. Its highquality product portfolio is comprised of missioncritical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership.
For more information about LGC please visit our website
#scienceforasaferworld
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
