Finops Analyst Collections Team
Finops Analyst Collections Team
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
GAR (Global Accts Rec) is looking for a proactive customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst you will support Amazons customers to resolve billing issues reconcile accounts and drive monthly collection targets. The successful individual is expected to be selfmotivated be a quick learner have strong ownership and earn trust with our customers to facilitate timely payment.
Summary of Responsibilities
Understanding of Accounts Receivables process
Followup with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date credits and collections are applied uncollectible amounts are accounted for and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing Finance Legal Tax Customer Service) to resolve customer disputes and queries to establish and maintain good client relationships both internally and externally
Monitor highrisk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Key job responsibilities
As a Collections Analyst you will support Amazons customers to resolve billing issues reconcile accounts and drive monthly collection targets.
Degree in Finance/Accounting/Business Studies or other related areas
3 to 4 years of experience in Accounts Receivables or other customer facing department experience
Ability to provide exceptional customer experience
Strong communication skills both written and verbal
Good interpersonal skills and team player
Ability to take initiatives meet tight deadlines and prioritize workload
Proficient in Microsoft Excel and Word
Postgraduation or a Masters Degree Accounting/Finance or a related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Summary of Responsibilities
Understanding of Accounts Receivables process
Followup with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date credits and collections are applied uncollectible amounts are accounted for and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing Finance Legal Tax Customer Service) to resolve customer disputes and queries to establish and maintain good client relationships both internally and externally
Monitor highrisk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Key job responsibilities
As a Collections Analyst you will support Amazons customers to resolve billing issues reconcile accounts and drive monthly collection targets.
Degree in Finance/Accounting/Business Studies or other related areas
3 to 4 years of experience in Accounts Receivables or other customer facing department experience
Ability to provide exceptional customer experience
Strong communication skills both written and verbal
Good interpersonal skills and team player
Ability to take initiatives meet tight deadlines and prioritize workload
Proficient in Microsoft Excel and Word
Postgraduation or a Masters Degree Accounting/Finance or a related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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